I tried ordering food y’all never brought my food then say you called I never received a call then I call for 12 minutes straight with no answer. Literally. 12 minutes straight to be on the phone and basically be told tough luck. Then I ask for a refund but they can’t do that you gotta do it online THENNNN I call and ask to just have it redelivered but nope. Y’all can’t do that either I ALREADY PAID AND TIPPED YALL. But you can’t deliver the food? Y’all are trash. Workers are trash and the fact yalls manager on shift tonight just said that I’m basically lying is ridiculous. Yea never again. just ridiculous how y’all act like that terrible customer service just trash.
I got a pizza and poppers,ants were baked into my pizza I took ALL the food back same night after being hung up on 3times to be told I can't get my money back till a owner is there next day I called the next day and an employee acted like a manager. I'm going to be calling health department and lawyer. Is give 0stars if it was an option. Employees are rude and the owners or managers obviously don't care
Every time I call, they are always so rude sounding.. they hang up on you before you have a chance to ask anything after you order.. I have to call back almost every time to say I’m paying with a card over the phone. The food is usually very good tho. Just a little more friendly customer service and this place would be better.
Spent $35 on a large pizza and 10 wings. A quarter of the pizza was bread only (picture above). Should’ve just ordered a small pizza and a side of breadsticks to save money. Last pizza at Giovanni’s. I usually don’t mind spending their steep prices because the quality used to be good. Johnny’s here we come!
Love the wings and lasagna are spectacular. Fast and friendly service. One of my favs.
Tonight would of been my first time trying them, I placed a order they told me 30 minutes...I show up and ohps they gave my food to someone else. I can wait again if I'd like for them to remake it they said ? Bremen location.
We JUST ordered some food and we picked it up, great on time and the food was amazing... unfortunately we had to throw away the Stromboli... they need to start wearing hair nets because a very long strand of hair was in my mouth and halfway down my throat and I JUST couldn't eat anymore after that. DISGUSTING
5 stars for exceptional customer service. Although I have had issues with the accuracy of the stromboli, they always listen diligently and immediately send out corrected food.
No inside dining, so we left. They were about 10 deep outside. I am sure the food was good, it usually is.
Customers need to understand that only pre-cooked, par-baked nasty gas station pizza crusts are perfectly concentric, and that there will be a variance in appearance in a hand-made, by order product. Gio's is great!