This is the worst place to eat in the area.The staff is always rude. Their attitudes must stem from horrible management, but instead of fixing the management issues they just let their anger out on their clients. Because they systematically don't care. Which just begins a circle of anger and abusive behavior.This KFC/ Taco Bell is constantly out of the most basic products (like beef and chicken). My husband waited almost 30 minutes in the drive through after ordering only to get up to the window and them to unapologetically tell him they were out of ground beef. Then at the window, he then ordered steak in which they said it would be $2 more per taco; which is insane. They didn't offer a discount for the inconvenience or even an apology. He just left and went to Macedonia Taco Bell which is so much better (both food and staff). It was their attitude that really upset him.Finally this KFC/ Taco Bell store has the most inconsistent hours. They close early, refuse to update anything online.Honestly it's amazing such a disgusting staff and poorly managed operation is still open. The owner needs to fire everyone ESPECIALLY the MANAGERS. Or just bulldoze the pace, the community needs better parking anyways. It would be a better use of the space.
tried to come in to drive thru to order, albeit 30-40 minutes before close. Wouldn’t even acknowledge my existence, no “Hi, sorry we’re closed” Closes whenever they feel like it I guess. Not the best customer service. Definitely made eye contact with three different staff members though. Main one was a blonde woman wearing a headset
Staff this location was really friendly been working very hard too provide us with a clean restaurant and good food!
Literally the WORST Taco bell/KFC I've ever been to! Out of literally everything on the KFC menu, out of things on the TB menu, the food they did have came out ice cold. The drink machine had no carbonation, asking for sauces from the workers resulted in eye rolls and sucking of the teeth. The dining room was ice cold as well. DO NOT EAT HERE unless you hate yourself and your family.
They always mess up my order. EVERYTIME. Today the manager was rude and the food was so sloppy, my crunch wrap was falling out of the shell, as if the meat was never even in the shell. Last time they forgot the kids tenders for my kids TENDER MEAL! Time before that they left out a burrito. Coming back to fix it doesn’t do me any good when I have children that are hungry. Half the time the dining room is closed and we’re talking PRE-covid So that isn’t even an excuse. Poor management doesn’t help them keep good employees and it shows in the service and quality.
Have tried to go multiple times between 10pm-12am and have been told they are unable to take orders. Change your hours if you aren’t actually staying open and serving until 1am. It’s super misleading. Just don’t go here at night and expect to get anything honestly.
This Taco Bell has been the worst location I have ever been to. To begin I ordered a taco pack with 12 tacos and only received 8. I don’t know how that happened. Sadly ,this is not the first time they mess up my order. Every time I tried to call and make them aware of what happened they never answer the phone. I don’t know if there is new management but in the past 4 months I would not recommend this location.
Horrible customer service. Don’t come here at night, they close at midnight instead of 1 am as posted online. You’ll sit at the drive thru for 15 minutes before someone speaks and half of the time they are out of anything and everything. They don’t appear to be understaffed, there’s 3 cars there every time. Would give zero stars if possible.
The food is good if they get your order right. Almost every time my family gets food here we are missing items or we get the wrong items. It is very disappointing.
Super friendly guy in the drive tru. Order was right and food was good.