I have been going to Okinawa in Canton, Ga since I was 15. I have seen this place change owners over time and it gets better every time my friend and I go. I am now 30 and still go here and no longer live in canton. I travel from Smyrna to meet halfway for a great time.
Normally we would sit at the grill to eat, but this week we sat at a table to eat. We ordered steak and chicken combo hibachi dinner like we usually do. The waiter asked how I'd like my steak cooked, and I requested medium-rare. We got our plates in no time and the steak had the look, taste and texture as if it was microwaved. I don't know why he would ask how I wanted it if it was already cooked and just reheated. The chicken had the same quality and the fried rice was not good at all. I don't understand how you can charge the same price for food that is a small fraction of the quality received at the grill. I spent over $100 for 3 people to eat and I could barely stomach it. I will still give 5 stars since I like to eat here, but I am deeply disappointed after this experience. ?
The manager is atrocious and has the attitude of a wet cat. My husband and myself took our 3 children to have dinner here and to our surprise our meal was over 200 dollars. We have never spent this much at this restaurants in our lives. When looking at the bill we were charged full price for the fried rice and many other add one. Also because the restaurant has went downhill since the management change, there were only two table in the restaurant at 6pm. The waiter decided to charge us gratuity on our order because he said we were a party of 5. Two adults and 3 kids (one child is just over 2 years old.) This was an unacceptable way for the restaurant to try to con money out of it customers on slow days. I will never set foot in this restaurant again because of its cheap antics. Also when the manager was confronted about the issue with our check, she told us to get out and not come back.
Food is usually good. Eat here almost every week. Latest visit ordered our food the exact same as always. The waiter got it wrong told him it was wrong then some lady (assuming) manger or owner came and scolded me and told me to tell them how I want my food next time when I order. I told her I was specific in my order placement she again scolded me and I got up and told my family it’s time to go. She proceeded to tell me never to come back and I am more than good with that
Me and my bf stop here atleast once a week. Wonderful staff, amazing waiters, and exemplary chefs that get you laughing and happy.Shout out to the best waiter named STEVE
First we have been ordering from Okinawa in Canton, GA for over 10 years. Most of the time we eat inside but we have gotten to go orders plenty of times. We spent $103 for our meal. We didn’t get vegetables and didn’t get soup. When I called back to tell them, they said we said no vegetables. I said that I asked for double fried rice (basically asking for additional food that I was gonna pay for and that they charged me for) but we never said no vegetables. Then she told me that we don’t get soup for to-go orders. When I explained that I had received soup in the past, she told me I was wrong that they never give soup with to-go orders.So basically my family of 6 eating there for 10 plus years earns me a big fat “you are wrong and we are right”. I have really enjoyed there food and would have loved continuing to give them my money, but I guess I will give my business to someone else. ??♂️I guess the customer (isn’t) always right. Very disappointed.
Our chef was amazing and the fried rice was great. The chicken was not good as it was drowned in sauce and tough. The overpriced drinks with no refills and a bored waiter in a mostly empty restaurant earned two stars.
The food was very bland. I had the steak and shrimp. The shrimp was over cooked almost rubbery, the steak wasn't tender or seasoned well.
Our chef did a great job cooking the food and making the experience fun! And our waiter was one of the nicest ever!
Food was good prices were crazy high I ordered the filet mignon and chicken dinner and I was not given the right type of steak when asked the server was confused but didn't help fix it.