This is a great place. I came in for breakfast and kind of on a time crunch due to my break, service was absolutely amazing, the food was too, it came out very fast and hot!!!! Unfortunately, I didn’t remember the name of my server but she had wore a blue shirt today, a low bun, and had beautiful painted nails, she is a hard worker! Coming from previous restaurant service that young lady is a great example of a leader. Watching what was going on in the environment, the other servers were doing a great job too but doing the bare minimum. My server was top of the line amazing! Keep up the great work.
Nice omelette & good portion of hash browns. , what I don’t understand is that the grits are $2.15 & the hash browns are $2.25 & to substitute grits for hash browns is $1.00. I asked the waitress & she said she didn’t know why. ?
The food is normally great BUT there is absolutely NO substitute for good customer service! Earlier today, my family & I ordered ahead online and were given an estimated ready time of 12:11pm. We drove to the location and proceeded to go inside to pick up our order. When we got inside, we were told that there was a wait on one last pancake & bacon order. Shortly afterwards, as we were standing at the counter, the three of us observed that the gentleman that was preparing our food (short dude, athletic) begin reaching into the pan of bacon with uncovered hands, grabbing multiple pieces of bacon and dropping them down on each plate. When it was brought to the attention of the young lady operating the register, she acknowledged that she saw it as well and was going to have them remake the orders. Once a staff member said something to the guy, he became irate and began yelling about the fact that he washed his hands so he didn't see the big deal. He grabbed a pair of gloves, but then walked off instead of working. The server that was standing behind me LOUDLY whispered "did THEY see it?" and then walked off after it was confirmed. The next three orders of pancakes & bacon that came up, a different server came up and swiped from the counter, which left the cashier with a confused look on her face. When the woman walked back to the counter, the cashier attempted to inquire and was rudely interrupted by the lady, being met with the words "your pains are not my problems" followed by other words she uttered before walking away. We then asked the young lady at the register for assurance that the next set would be ours, and, given the way the rest of the issues were being handled, all she was able to say in response was that she hoped so. We finally received the remainder of our order and EVERYthing else was cold. We spent $52 on breakfast that was to be ready by 12:11 pm and ended up waiting an additional 31 minutes for a kid's pancake & bacon plate and the ONLY apology that was offered came from the only person that saw the wrong in all of this - the young lady at the register!!! Absolutely ridiculous!!!
Second time ordering delivery and both times our order was messed up. Today we are missing two kids meals and all of the toast for each meal is missing. Normally I would be happy with accepting a credit back to my account and not worry about it however I tried calling the restaurant to talk to someone and they pick up the phone then put me on hold without saying anything. Gave it two tries will not be ordering again.
Very good local breakfast. I love finding local and eating local when I go out of town. Would definitely come back when I return to Brunswick
Second time ordering delivery and both times our order was messed up. Today we are missing two kids meals and all of the toast for each meal is missing. Normally I would be happy with accepting a credit back to my account and not worry about it however I tried calling the restaurant to talk to someone and they pick up the phone then put me on hold without saying anything. Gave it two tries will not be ordering again.
Everything was cold: grits, bacon, hash browns, French toast. Pancakes tough & dry. Waitress was nice but food was not good.
This restaurant is racist! Don't let me sit down to eat. Meals are put in a bag for me to take away. Omg, why is this female manager so rude! I will never come back! Really disappointed!
sat there for 20minutes at a table... had to ask for service and still didn't get any. the people who walked in right before us were served and we still hadn't even gotten asked for drinks. people that walked in way after us were given service. we walked out. we've eaten there plenty of times and have never had an issue. but at this point, doubt we'll be back.
Food was very good. Service was a little slow but they were almost at full capacity.