Lunch today was my first time at Steak-Out and I am so impressed by the fantastic customer service! I did my order online with no troubles or hassles. When I got back to the office to eat, my food was still hot and so delicious, without being bland or over seasoned. I had the chopped steak with mushroom gravy yum yum! I wish I had gotten the employee's name that greeted me; I was greeted by name and felt so welcome and taken care of ? I will most certainly be back!
I did an online order today to pick up myself. Website was easy. Food was ready quickly. The staff could not have been nicer. Called me by name and super friendly. Food was great. I will definitely order from them again.
This is the best place in Augusta to eat. Order T-bone steak was made perfect. Took me three hours before I can bring my food home and it was still hot and fresh like it just came out the oven. Customer service was excellent. Was greeted at the door and was made sure everything that I need it was taken care of.
Always friendly. Do not expect sit down restaurant quality being that it is being delivered or picked up to be taken home but always a go to when I don't want to cook but want something that's not fast food. I feed this to my crew about once every few weeks they love it.
The last 3 times that I have ordered from steak out they have gotten my order wrong. First time they forgot my son’s entire order and only offered to bring him some more food back. By then my son was already asleep. The second time they did not add cheese to a sandwich, but we paid for it and when I called all they could say was, “uh, sorry” then I paid for a shrimp salad and received a salad without any shrimp. Then the lady told me that she wasn’t talking to me anymore and hung up because I was mad. Third times a charm! I literally ordered a SHRIMP SALAD. The cheapest my order has been every time is $60. AND I tip. The least they could do is check the orders. Bad customer service and rude un educated people answering the phones. They offer zero money back for things you pay for that your didn’t receive and the one time I wanted the to bring me the order they forgot it took them an hour and 45 minutes to get it to my house. I live 2.7 miles from the location. Awful in my opinion,
Stayed at a Hampton Inn and they recommended this restaurant for delivery. I was not disappointed. I got the most wonderful salad with delicious blue cheese dressing. The food was great. The food came quickly and the delivery person was very friendly. I would definitely order from this place again.
OMG that cheeseburger combo was sooooo good.. The staff is very courteous. If you want a good burger then go to steak out. Yum. Yum.
The food smelled great and there was attention to detail on my DoorDash order.
Got the surf and turf. Was disgusting. Shrimp marinated in same sauce as steak. Ordered steak tips medium. They were well done and hard to chew. Salad was a disgrace. Soggy tomatoes in salad. Garlic mashed potatoe was horrible.Horrible.
Pretty good food! I asked for my steaktips to be medium but it was closer to well done. It was also pretty tough. I would’ve given 3 or 4 stars, but I got food poisoning and threw it all up so ?