We arrived about one hour before closing on a Saturday night. We had three adults, one of which is handicap & using an electric chair. Despite being EXTREMELY busy with a large party our
Ordered through doordash, 2 victoria filets medium rare with veggies , potatoes and fries as sides and some mac and cheese. Both steaks were raw. Severely undercooked. The veggies were undercooked. Potatoes and Mac and cheese was underwhelming but ok. We order delivery from here regularly so I am really dissapointed. And hungry!
We arrived about one hour before closing on a Saturday night. We had three adults, one of which is handicap & using an electric chair. Despite being EXTREMELY busy with a large party our
horrible experience. sat down for 30 min before we even had silverware or straws. ordered a lemonade that took ab additional 25 min to receive. our server never came and checked on us even after constantly walking by our table. finally received our app (still no silverware or lemonade) & immediately asked to order our entree so we wouldn’t be there all night. when we got our food, she gave the food to the wrong person, still no silverware, didn’t take any of our dirty plates or asked if we were okay. so i went to ask for another server because i understand that servers can get overwhelmed. got a new server ONLY to have the same situation happen. not checked on, no plates taken, nothing. it was our first date night since covid and this is what happened. i 100% understand restaurants are struggling right now which is why we wanted to support them, but being treated the way we were isn’t okay. after we received our check, the new server then proceeded to tell us, “i’m sorry things didn’t go your way”… WHO SAYS THAT?!?! needless to say, we cannot and will not go back here again. but we wish the company the best
Had a great dine in service here. The wait was a bit long but the food and service made up for it! Our server Paul was great, he was very attentive to our drinks and food. I recommend eating here if you get the chance.
Our waiter named David was awesome.! Great experience tonight.
Terrible experience! Our Waiter seemed extremely incompetent. She started off by dropping off drinks with no straws. Came back and spilled a drink on our table. Another employee cleaned the mess on his hands and knees with a towel and stated that the restaurant “did not have a mop”. We waited two hours before leaving because our meals never came out. A couple who arrived at the same time as us received multiple refills, ate, paid and left while we were still waiting and waiting. Our waiter was nowhere to be found at this point so we had to ask for her. Her response was that she had “no control over the kitchen”(however she didn’t even do the things that she could control such as refilling our drinks, checking in and keeping us updated.) We left and went to Bonefish Where we received excellent service and food. Will never return to this Outback location.
we ate lunch here today, Saturday April 9th. worst service ever. they weren't busy and our waitress was awful. we asked if the music could be turned down. had to ask a second waiter to finally get it done. glasses were empty until I could flag another down to get water. if they were busy I could understand but there were no people around us.. waitress stayed at frontbreception area with her phone and another one chatting the entire time
A family member took me here for lunch to celebrate my sobriety. I have never eaten at Outback & wasn't impressed with the filthiness & the a over all service of the on duty staff working the floor area we was seated in once the issues was brought to their attention. I am go green friendly. Yet, I will forever choose plastic utensils, paper napkins, a to go cup, & put my food in a to go box, please! As one can always tell how clean a restaurant is by the thickness of the layer of dust on the light hanging over the table/booth & cloth napkins that don't get cleaned in house.
Me and my boyfriend went to Outback a little over a week ago and we had a good time! Our waitress Diamond was very friendly and attentive. She even gave us Cheesy fries for our wait. And the food was excellent! The steak? Chef's kiss! We'll definitely be back.