This #1 of the only 3 McDonald's I visit in our area. My food is always fresh & hot. No mix-up with my order. Would've given 5 stars. However, tge line was extremely long and it took about 20 minutes to get my order. I'm sure this was only due to limited staffing
Horrible place. Every time they mess up my order. Ordered a 10 piece nugget. Got 8. Didn't have sweet and sour last week. They moved the breakfast time to 11. Ice cream machine is always broken. Stale bread always. I get that we're not in the best part of town but come on.
This McDonald's has gone downhill for several months now. Almost everytime I come here, now, there's a problem. Last time, I just ordered a large coke and they gave me diet coke and the manager with a rude attitude tried to argue, and play dumb with me about it. Today, I came at 11:11am and ordered 2 large fries and a large coke. I was told to pull forward, they'll bring them out. Nearly 30 minutes had passed and some light skinned girl with glasses and braces was bringing food out to another customer and not me and wasn't even acknowledged, not even a little bit. So, I went in and asked them what's taking so long?" They all simultaneously "forgot about me" when I believe they did that purposely. Needless to say, I will never come back to this location again. Nothing but sorry workers(mostly) and sorry incompetent managers.
Do not use curbside pick up here. They never brought out my order. I went inside to ask what happened and no one came up to help, even though the drive through was not busy and there was hardly anyone inside. Finally went through the drive through and they had me pull off to the side. Finally got my food 35 min after arriving.Go to any other store if possible.
Waited 25 minutes total from the time I got in drive-thru line until I got to pick-up window. I was told they had shut their frappe machine down for the night. Why? They are supposed to be open 24 hrs. This was from 10:30p -11p. I asked about another 24 hr location and that was wrong it closed at 12. The one I was at also told me they close at 3a not 24hrs. This is always an awful McDonalds to go to. Poor service, attitudes and out of things, esp at peak times when they should have plenty.
Ordered through the mobile app while my children played on the playground. It gave me the option to have the food delivered to my table so I chose that . 20 minutes passed and I still have not seen my food . So I go up to the counter and stand another 10 minutes before even being acknowledged. I told them the situation and their response was “oh I didn’t feel like walking over there” . Very poor customer service and lazy employees. One of the worse McDonald’s in the surrounding area . Columbia and belair McDonald’s is probably your best option
Would have gotten a 1 but the women mopping the floor was very nice. Order was served wrong. Then the workers argued about it to figure out who's fault it was. Women's bathroom was FILTHY. One stall was broken.
Sat waiting for over 20 minutes for Nuggets…. Tried calling - no answer. This has got to be the WORST McDonalds I have ever gone to.I just watched them bring out an order to someone who showed up after I waited 18 minutes, I am curious how someone hasn’t called corporate to fix this mess.
Very ratchet lol They don’t even speak to their customers
So what time is the lobby supposed to close? I know can't stay open forever but it was 3:00 and they already started locking up the lobby. It always seems inconsistent as well.