It seems that all the time you go to the drive thru, the system is down. Then I ordered online and it worked . But they tell people that the system is down. I went to pick up the smoothies, the workers seems to be high, lazy and forgetful. Also, the store looks dirty. So sad because we love smoothie king but is getting difficult to come to this location.
This smoothie king is terrible. I have tried multiple times to order and always end up sitting in the drive through for 10-15 for no one to answer only to drive around see people inside but the door is locked. They say they close at 9 but I’m usually there by 715 and still no one answers. Today was the last straw wait in line for 20 minutes just for them to say they are only taking online orders. Attempt to order online and the location isn’t available. Never again.
I've never been greeted rudely by a smoothie king until this one. They also didn't fill up my cup and acted upset after I asked them to put the last inch of smoothie in my cup. These guys seemed bothered that I even ordered. I won't be back. 4/9 @ 4p in case ownership wants to check to see who was representing their establishment in this way. I won't be back.
This place is never open in the morning when they’re supposed to be. I’ve been here 3 times at 7:30 in the morning during week days… doors locked, nobody at drive thru.
Smoothies are greatSystems are always down. In the middle of the day.Customer service is horrible at times.
This really is one of the worst Smoothie Kings. It seems like every time I am here the system is down and they can only take cash. It's 2022. Get a system with more up time please. Also, they will not give extra cups, even when I offered to buy them. She was pretty rude about it. She said they could give out kid cups (which is what I wanted anyway), but they don't have any. Very negative experience.
Today was my last attempt trying to get a smoothie at this location. There is always an excuse. Today the line was wrapped around the building. I waited a long time only to be told at the building that only online orders are being serviced. They were not taking live orders at the window and I was turned away. Please close this location already.
I tried coming to this location three days in a row and they were never open. Hours say 7am, but they didnt open until 830-9. Seems like somebody shows up when they feel like. Even a delivery truck was upset waiting outside once as well. Has the hours changed? If so, put up a sign so customers are aware. Here waiting now and they are closed as of 3/21/22
Product is great but the service is HORRIBLE on second shift, the past month I’ve going over there in the (afternoon or evening) I can never get what I want, half the time they are always out of peanut butter AND today I went over there and they told me that “their system was down” this is the second time in two weeks that same person has said that. I understand things happen people come to work with problems that they may not be able to fix but.. do you how tedious it can be to have to drive all the way across town to another Smoothie King while your out and about all because the one literally 2 minutes away from your complex can’t even service you??? I like that location but cmon man
This location accepted my Uber order but never made it nor cancelled it. I had three different drivers accept the order and cancel over the course of an hour due to something Smoothie King was doing. Either update your Uber settings or actually make the product to be picked up.