I often come to Rising Roll simply for the convenience, the food is bland and overpriced. However, I will no longer spend my money here and will be sharing my experience with everyone I know in this building because of the service I received from Madison today. She intentionally overcharged me and has a nasty attitude. Never spending my money there again!
I'm honestly disappointed. I just saw a new note on the drink dispenser here at your location in the 777 building in Fort Worth stating that "due to health concerns" no outside cups can be used for refills. I've enjoyed your store for many years and being able to purchase a drink and refill with my personal insulated cup throughout the day. I guess the visit from the CEO when he asked me about that rubbed him the wrong way. He sees it as loosing profit since I'm not spending $2.00 per drink all day. Well, now they're losing any and all purchases from me. I can get a better and cheaper sandwich at many places in downtown and bring cans of diet coke from home.