Excellent experience. I am new to that style of service. It was great. They gave you card with green on one side and red on the other. Green means bring me food and red, of course, means I have enough. It was interesting to see the men cook the food too. Highly recommended.
Very busy but staff was excellent and food was perfect. Servers went out of their way for a large table.
A fine dining experience turned ugly when it was discovered that my rolling computer bag and computer were stolen by the valet service. Restaurant would not stand behind the theft and only stated their valet service was managed by ExecutiveParkingATL.com Also beware of this valet service throughout the greater Atlanta area when valet parking
Where do I start. This place is too expensive to treat you like second class . We were a party of 6. After we kept sitting there we realized that we should have told them we were 3 parties of 2 because that's what was catered too; PARTIES OF 2!!! We were told the the wait was an hour and a half which we was ok with. After our time frame was up we inquired about being seated. We were told that we were quoted an hour and a half to two hours. NO WE WERE NOT TOLD THAT!!!! So another 15 to 20 minutes was tacked on. So we checked on being seated once again. We were told we quoted you 2 hours to 2 hours and a half. NO WE WERE NOT TOLD THAT. WE WOULD HAVE NOT WAITED. SO YET AGAIN WE SAT BACK DOWN AND WAS ASKED TO WAIT 15 MINTUES AGAIN. Fifteen minutes came and we headed back to the attendants. This time our table was ready after that longggggggg wait. I didnot see a sign on the door stating we (FOGO) maybe out of some of your favorites items. With that said the waitor after asking who had been to FOGO went right into the spill of the restaurant 16 types of meats/cuts. WE ONLY WERE SERVED 3 MEATS. We asked over and over and over again but to no avail. If they had of said we don't have all the cut you are used to I would have been satisfied somewhat but they promoted 16 cuts soooooo that's what WE EXPECTED. There was only one Gaucho man serving in our area at a time. THIS IS NOT THE FOGO I KNOW. THE CONCEPT MUST HAVE CHANGED AND THEY FORGOT TO INFORM THEIR CUSTOMERS. COMPARED TO FOGO IN THE YEARS PAST THIS AIN'T CUTTIN IT. We bragged on FOGO to the rest of our party who had never been and they stated they want be back.
5 star service to 0 star service. I ordered curbside to go 2-15-21 at the Atlanta -Piedmont Road Location, I drove 34 minutes to pickup my food, was told the food would be right out when I called upon arrival, however after smelling the overwhelming stench from the dumpster for 27 minutes ( I drive a large new BMW sedan yet was told to park out of the way in order for a tiny smart car to valet ) I finally received my food and drove 31 minutes back home just to receive a call saying they "forgot" to place my other meal in my bag when I was pulling into my driveway.... The manager "Michael" was nice however the simple "I apologize " and the refund / assurance of another meal just dosen't mitigate the loss of my time nor does it lessen the fact that I did not have any food to eat. Where can someone order food at 10:00 PM at night? I frequently visit the Dunwoody location, I would encourage people to visit that location verses the Atlanta one.
Saber and fawzy at Fugo de Chao made my brunch excellent! the service was always promply done with extra kindness, they were always there for me for any requesf even though the venue was quite busy, definitely wanna come back for them :) Food is amazing too in general
Will give this place a million stars if I could. The service was above and beyond but don’t even get me started on the food ! Absolutely some of the best you will ever have !
Waitress took beverage order and never came back….we were there 2hrs. 45 min later, after asking three servers for wine, we still didn’t have our order. Food was not quality of previous visits. Asked bartender for assistance and was told they couldn’t help. Repeatedly had to ask for bread, water, tea from busboy with mixed results-most of the time, our party of 6 was just ignored. Having been a server years ago, I will give a lot of leeway but this meal was unacceptable on many levels-food, wine, service and customer service. This place is too expensive to justify tolerating any of it Used to be a fan, but won’t be going back
A perfect and surprisingly affordable delicious native Brazilian delight. Everything from the drinks to the the desert, to service and the Band, was an absorption of a Brazilian culinary delight. The waitresses Ivy and Irene were both attentive and swift in their delivery of a visiting family and friends get to together.
We came here for a business dinner and Lynn and Lena made our experience so great. They were so sweet and caring and explained everything so well. I’ve managed for Ford Fry and they are integral parts of your team :)