Sooo I got here just as they put the signs up they are closing at 8 due to a staff shortage. Staff looks stressed and I ordered a keto pizza… edges burnt and the middle cold. A mess! This Midtown location shocked me. I’ll try Decatur before I write them off. My 3rd time here and pizza was mediocre to bad all 3 times. I may have just come at bad times. 11 inch with Pelegríno just over 20 bucks. Def not the ? of pizza ??♀️(Pic shows cold cheese)
Had a horrible experience with one of the employees. She definitely can use some customer service training or treat your customers like you would want to be treaded. I am vegan#1 so when asked to change gloves it should not be a issue, Cross contamination. But I asked for BBQ and since her bottle was empty and she had to go to the other station she barely put any on it plus she didn't smooth it out like you would do any other sauce. My daughter ordered my grandsons the same way and the gentleman who made his, did it the right way. So then she added ALOT trying to be funny.It wasn't cool and I have never had an experience like this at any BLAZE PIZZA before. She needed a attitude adjustment.Look I was in the service industry for 20yrs and I know how some customers are but, I treat everyone with respect no matter what end I'm on. If your having a bad day..... leave it at the door and Woosa. (However it's spelt) OH and also the 2 other pies had severely burnt crust!!
Great place to create your own pizza. There are a variety of crusts and toppings to choose from.
Thursday evening, not crowded, fast service. Food was good, a variety of crusts. Also a few outdoor tables at back entrance. I like they have drizzles or arugula, etc, to add to top of pizza, too!
awesome personal pizzas. the green stripe is my favorite. they let you customize the pizzas too. they used to have a ghost pepper drizzle but not anymore :(
I have been to blaze prior to this I can say that this location has a really good vibe. I like how you can choose all of your toppings as usual but this round my pizza was not as crispy on the bottom besides that everything was great.
Poor customer service. I ordered a pizza online from the direct website for delivery and received no tracking and no one can tell me where my pizza is and when it will be arriving. The lady I spoke to basically said not her problem because they use a third party for delivery. So my pizza should have arrived and has not arrived nor do I know when it will arrive or if it will ever arrive thank you Blaze for not helping me at all with my issue I contacted support and will be expecting a refund
Love this place. The people are always nice and they always try their best to accommodate your taste buds. I order vegan every time and hadn’t been disappointed yet. They even have vegan chorizo. I’m not a fan of red sauce so I they usually make me a garlic olive oil type base- can we say amazeballs.
Bestie and I went out for pizza ? I got cauliflower crust pepperoni and spinach pizza and my bestie got pepperoni with original crust. Both were delicious. First time there and the space was large and family friendly. Served white claw and beer for the adults. Great price point and amazingly friendly staff. Great spot can't wait to go again ❣️
What has this placed turned into!!!!???I walk in 15 minutes before they close and the associate tells another customer to tell me that they are closed. I told the associate that I thought they closed at 10. The girl taking the orders ignores me. The what seemed to be manager decides to speak to me after I ask them 3 times about the time they close by saying it’s cool we will take you. The whole time they are yelling at each other about orders that are not prepared because they just let them sit there. Then are completely discombobulated!!! I will not be returning to this store again!! They have become truly and utterly unprofessional!!!