I ordered carry out on the app which went smoothly. 15 minutes later I went to go pick up. Only took a few minutes to get my pizzas. 4 stars only bc the breadsticks were over cooked.
Wings were less than stellar! Really disappointed!
Man! I am disappointed! I was tea
Called today and the lady told me the wait would be 45 mins to an hour… that was okay with me but then she asked if I was sure when I wanted to continue with my order. She seemed bothered that I didn’t just give up and not place an order. After that she said her computer went down and asked if I could call back later. She didn’t even attempt to just put me on hold and try to resolve the issue. She clearly didn’t want to be bothered. I ended up ordering Papa Johns instead and I had the easiest time. I won’t be attempting to order from Pizza Hut again … not worth the effort.
The experience started with the staff. They were extremely rude and using profanity. The person that cashed me out was sitting down behind the register in a bonnet and a T-shirt. No uniform in sight. I’m not sure if she was an employee or not but she saw my personal information. Neither girl bothered to show me my food. When I got home I discovered that the pizza was wrong but it was almost 11 and my daughter was in bed. Worst Pizza Hut experience to date.
As of 06/19/2022 I will not be eating from Pizza Hut and would not recommend any to eat from this pizza especially. I stood in the store while they prep my food and others food as well. Two of the workers was making and touching the food with their bare hands. One of the workers took his hat off and ran his hand through his hair and prep my food. The other worker was a cashier who went from touching the cash register to making food with her bare hands.The cashier also was turning people around due to a 45 minute wait time. And was making them not feel welcome. Because they was busy.
I’ve gotten pizza from this place a few times over the last 5 years, tonight was the last time. Stale, like free pizza on a Wednesday night Bible study thats actually left out leftovers from the previous Sunday. The box it came in was easier to chew through.
Went in to place an order. 1 hour wait , unacceptable. Nothing coming out of the ovens. 3 employees. Maybe beyond their control. Lady that waited on me was very nice. I went to Kroger and got a pizza to cook at home
Great service! Pizza was hot and ready when they said it would be. Ran out of stuffed crust(my favorite) but gave us a good deal on hand tossed.
Very bad customer service; several people working, not doing anything, but they make the customer wait and then act like it is a bother to them. We have gotten pizza there this visit and several previous visits that it was undercooked and doughy.