There are ups and downs at this McDonald’s. There is one manager that is absolutely kind and sweet, and the other is very… strong willed and doesn’t seem to enjoy her days.There are some crew that absolutely are kind and then there’s this boy that works there (always wears a grey shirt) that is absolutely rude to the point that he’s sarcastically greeting you or rudely handing you your food.He dropped my straw today and didn’t offer me a new one in the drive through so I had to get out of the car to get it off the gross pavement.I understand if you have a bad day, or if you don’t enjoy your job… but customer service is a staple of all great restaurants, having an off day is okay, but when it’s on a regular basis, maybe you should look for something you enjoy.
Always good quality. Make sure to use the app for daily deals. If senior citizen always ask for senior discount on drinks
Absolutely amazing service from Matthew, deserves a raise from whatever he is paid. Absolutely a phenomenal worker and genuinely a good person
I had the rudest cashier I've ever had any where and I've been to a lot of places. She talks back to you she will even cuss you. I spent $25 and was very dissatisfied.
I ordered my food at 1:40 in the afternoon I waited at the curbside pickup area where I was designated to wait I waited there for 30 minutes I never received my food and several people sold in and out and received their food before me I called the restaurant while sitting in the parking lot and asked if there was a hold up with my food and if there was a problem I was hung up on I waited an additional 15 minutes it's still did not receive my food when I called the second time I was again hung up on and I still did not receive my food
After waiting a miserable 24 minutes for my McChicken, I was greeted with this…. A McHolewhich… not only was the environment stressful enough with the screaming of enraged workers to the frustration of the local crackheads, my meal was ruined. I do not know what the creator of such sandwich used it as/for but I washighly uncomfortable with consuming this product. This behavior from their employees is highly unacceptable and must be addressed by those encharged. They must be held accountable. #BoycottMcdonalds
Didn't get what I ordered & after I had asked for it and already paid, the female working at the window said to pay her $4.00 for something I already paid for. Not only that they were asking if I had Marujanna and asking for my contact information before she would even let me hand her my card. I was so uncomfortable. They were also actively bragging how high they were to get through their shift to 2 am.
Drive thru order - it was prepared with accuracy and swiftly. Accuracy and speed or food preparation can vary by day and staff. Overall good service.
You go to order a ICE CARAMEL MOCHA and we have watched on you tube how they make it and 95% of the time it's wrong but tonight the lady told me that's what you ordered and that's what that is but it wasn't they had caramel in the bottom it's supposed to have mocha in the bottom and on top of the drink it has whip cream with caramel drizzle the machine tells them step by step how to make it and ltd like they can't do it but she was rude turned around shut that drive through window and was fussing the whole time it took all I could do not to go in there and ask what the problem was but I hope everyone else has a better experience ?
These young kids eat in your face drink in your face ignore you, don't greet you when you walk through the door, it's maddening the way these kids treat you nowadays. I would only go to this McDonald's early in the morning when they're normal shift people are there. It's one of the better McDonald's in Athens for sure