Awfully employees. We placed a mobile order 20 minutes before closing in quite a short line, they were taking longer than average to create and distribute the meals. At exactly 12am (there closing time) we pulled up to the window and got zero response. When asking through the locked window if we would be receiving the order we had PAID for we got zero response from workers who could clearly see and hear us. We were quite kind and as a host at a restaurant myself I understand the long hours of the food industry so after 10 minutes of waiting and attempting to get employed attention a cook came to the window to Inform us we would be refunded. Was that so hard? Some girl at the window couldn’t have the decency to let us know the food wouldn’t be prepared instead she flashed her taser at us.
We just left this location 5:35 pm. We asked for a taco salad, sandwich and strawberry frosty. We were told. We are sold out of strawberry frosties. We sell our of those every day about noon. We then got a simple chocolate one. Imagine our suprise when we left and we did not have the chili needed for the taco salad. We went thru drive thru again (after leaving location and getting on highway). Imagine our suprise when it happened again. Disappointing.
Very rude manager! She barely spoke English which is a disgrace. And then on top of the fact that she didn’t speak English well...she had the nerve to be rude. I’ll be glad to get her name and let all of my friends know not to spend money here anymore. Also, y’all should probably check her papers. She’s probably not even allowed here.
So I pull into this drive-thru and get to the call box to order and have to wait 5 minutes to be greeted with the worst attitude I have ever been greeted by it was like I was inconveniencing the girl about doing her job so I start to order and everytime I gave her the item I wanted to order she would cut me off with such a horrible attitude and ask me if that was it then I ask her if she got it all and she replied with the nastiest reply "yeah I got it" then proceeded to give me my total and as I pull up to the window all the employees proceeded to laugh and stare im not one to post negative reviews but they need new staff at this location and if its such a burden to actually do your job go find a new one!!!
Great service and great sandwiches. I keep telling ya’ll grab that #12 before it’s gone…
Waited 20 minutes and got the wrong order. I worked at this location when I was a teenager. Work isn’t hard. Your team is @$$
Avoid this location if you can. The drive thru is the only thing opened at this location and it takes forever to get through. Waited over 30 minutes for my food with only 5 people in front of me. The food was good at least, but they are severely understaffed.
Terrible service, sat in the drive thru for over 5 minutes and no one ever took my order. Dining room was locked. Never go to this location
I was in a mood for Chili, so I went through the drive thru window. They got my order completely right, and it was fairly quick. I ordered two large Chili's, two spoons and six packs of crackers - and it was all in the sack! Amazing. I highly recommend the Wendy's on Mansell Road.
By far the best fast food in the area. I've never had a bad experience. Both the food and the customer service are incredible.