Terrible service, the night crew can’t handle a rush ordering food online is pointless, it’s sad when the night drive thru line wraps around building every single night . This night crew need to do better and if management doesn’t look into the long drive thru times at night they are failing as a manager. They also have old restaurant grade in window. Regional managers are needed to step in here and show these employees what good service is
Who ever was in the back drive through at 1:30 on 5/11/2022 was extremely rude. I was still quietly deciding what I wanted with my passenger. She said “how my I take your order” before I could ask for a second she said it again louder shocked I didn’t say anything and then she did it again yelling at me. I work for McDonald’s and I understand how it is but being flat out rude and ghetto is uncalled for. Now the food. It was gross. The meat was black and burnt clearly had been in the cabinet for way too long. I asked for a McDouble no pickle light ketchup and a twenty piece nugget. The nuggets were also old and had been in there too long. I was going to see a movie at 1:45 so didn’t have time to come back and complain in person. I will not be returning except to get a refund. This place is always rude.
Terrible owners. McDonald's needs to send out field agents to investigate their franchisees. This is another horribly mismanaged site. They hire nice hardworking people who have to take up the slack for the antisocials.Another hit or miss fast food joint in Acworth. I rarely stop in here, but it is so schizoid depending on who is managing a shift. Not horrible people by any means. Just either super motivated and caring or downright apathetic. Days seem to be much better during the week but overnights are pretty much a waste of time. They can even have three or four people working and still will take 25 minutes to fulfill one small order AND still forget half the meal. It's a cultural thing in the area.
the food ? was the best I've had at any McDonald's onG
Had a fish sandwich. The bun was so dry I literally could not bite it. As they were busy, I just ate the filet. I waited to talk to manager. I just wanted to inform her and didn’t want anything in return. She was very apologetic and offered me another bun. Since I had already eaten the fish, I said no thanks. She asked if I lived around the area and I told he I didn’t. She insisted I have a pie or ice cream. She even offered one to my husband. He declined. I very much appreciated her kindness. Customer service is usually a thankless job. I just wanted to say Thanks.
Cold quarter pounder with cheese? I thought these were made to order with their new true ground beef. But as always that's a lie. Cutting corners everywhere they can. The other chains are better, Wendy's truly makes the burger when you order it.
I was at this McDonalds this morning, my order was not complicated. I was still charged for food I didn't order, and when I said something too, the girl that took the girls place that took my order, she asked me did I go through the drive through I told her I was right here.she saw me. Well all she said when I told her I didn't order the extra food was I'm sorry, and acted confused. Please people its not hard to take an order if its small. Please train these folks right.
I eat at McDonald's every morning simply because they are the only one that has a muffin instead of only having the option of a biscuit or croissant. I do not eat McDonald's food other than the breakfast sandwich. I order the exact same thing every single day. This particular morning, there were 2 people At the one register taking orders through the drive-through and still manage to screw up my order. This is the same location that frequently runs out of cups and bacon.. Every single location is the worst.
Terrible. Everything from thre wait time in drive through, to the cold and overly salty fries. You would think since you have to wait that things would be fresh. NOPE! The only good thing is that it is open late. Don't give me BS about being short staffed. McDonalds has had this poor service issues since the 80s.
haven't been to this McDonald's in a while because they always got the orders wrong but I decided since the McDonald's in Emerson put some meat on top of your bun to try this McDonald's again and see if they can get it right tonight I got a burger however I didn't get meat on that burger so no I don't suggest you go to this McDonald's none of them ever get it right ever make not a Donald's needs to backup regroup and hire some people that know what the hell they're doing