Southeast Eatery

3378 Cypress Gardens Rd, Winter Haven - 33884
159 reviews
American
(863) 326-1110

Portions are very large. Price is very good for the amount of food you receive. Quality of food is excellent. Staff is very attentive and friendly. This is my favorite restaurant. All around I give it a 10+. Owners are fantastic. Lou Ralabate

The food was delicious. Had no idea the portions were so large. It was very good. Will be back.

The price on the menu is different than the charges. My meal eggs ham and grits 9.95I asked for cheese in my grits and side of gravy.As you can see 8.32. +2.08= 10.40

We haven't eaten here in years, it has apparently changed ownership or management. Our food was ok, cold, but the prices on our bill did not match the menu. When we asked for the manager (kindly and patiently), our server returned to tell us the manager would not speak with us. After asking if she was serious, she told us yes... that the manager Alex would not speak with customers about any issues. I rarely leave negative reviews, but wanted to make others aware that if you have any issues with your order or meal, that the manager will not speak with you to make corrections. By far the worst customer service from any restaurant we've dined at.

Been a long time since we were first here. Great food. Service was good, too. Can't wait to go back.

Service was terrible, they were sold out of an item we ordered, and they made us pay extra for the replacement item. When we asked to speak to a manager we were told the manager wasn’t in. Terrible experience all together, food wasn’t worth the service or price. If I could give zero stars I would.

Subpar food. Grits didn't have any salt. Sausage links were way greasier than you'd expect of pork sausage. You could tell the sausage gravy was from a bag with nothing added, including sausage. Over easy eggs prepared perfect and bacon done right. The owners are very cheap, wouldn't give a 15 cent cup for a water or a coffee to go. They said I had to purchase a full price drink for a to go water.

I had 10 people that I took to this place and it was my second time coming here when we visit Legoland. My first experience was great but my second was not. It was all due to the hostess at the cash register in the front. She was a Latino lady and very unfriendly. The one thing I noticed was when Spanish people came in the door she was very nice and seated them right away. After we were sat down a group of white people came in and she told them they would be a wait. When the people asked how long it would be she just said with the attitude I don’t know. My kids were trying to color on a piece of paper but we only had onecrayon lol. I noticed she had one at the cash register area but when I asked her she gave me attitude and told me she did not have crayons. When I told her that she had one in her pen holder she looked at me as if she wanted to kill me. After that I noticed everybody that came in with Kid she was given them free vouchers for free slushy’s. We were the only table that did not get these not that it mattered but she had a severe attitude problem especially towards white people for that I will not be eating back at this place again.

After realizing how high the price was for a simple egg sandwich I started a conversation with the manager and unfortunately the conversation got heated then see rather than try to sell the product and explain why their prices are high see tells me "you can go somewhere else" and I tried to explain to her that as a manager that is the last thing you want to say to someone and pay for my sandwich and left and I'm leaving this report by the way the sandwich was absolutely delicious I hope they didn't spit in it while I was arguing with the manager

Ordered the breakfast special, I was served well and friendly. Food was cooked properly. I appreciate the server Helen. The only negative at this restaurant is the lady at the counter/ register. The entire time I was eating I was subjected to her SCOWL. She seems to have no other duties other than greeting customers, but apparently she does not enjoy her job and dislikes people. If I owned the place she would work in the back.