Old Man Frank's

1005 Lake Howard Dr SW, Winter Haven - 33880
224 reviews
Dive Bar Seafood Music Venues
(863) 294-9179

Food is good. Presentation is excellent. Service could be better and friendlier. It would appear that they only have one server for the lunch-time weekday crowd and she's not very happy. Don't expect to be checked back with after your food order is delivered to your table. We were just about ready to leave before getting a drink refill and had to request that when I received the bill.....Hey Frank, update the online menu. The prices are wrong and apparently there is no longer an upcharge offer for fries or tater tots with a sandwich order.

Apparently you can fight for your country but Old Man Frank's does not have to follow the Laws we give our life's for. Service animals are restricted to a seperate dinning aera out side seating away from guest which is not all that nice or comfortable. And they feel this is ok and they don't have to follow USA Laws when it comes to service animals. I think all USA Service retirees and active should Boycod this un-American establishment.

Fab little place with great views and friendly staff. Great choice of food and drinks. I went with Franks Oysters which were grilled and yummy - would have gone for raw but didnt want to risk this as we were due to fly back to Britain a few days later

Food Was great like Always.. But I have been coming to Frank's for years and will continue to do so but the service yesterday was terrible I was treat like I wasn't sitting there waiting to order nor did either service come check on me after I got my order but they check on the couple beside me twice. I wasn't treated fairly but this was only the first time this happened ? I still love Frank's ❤ tho

There was 4 of us that visited this establishment on 4-30-2022. We love the food but, on our visit my husband walked to the bar and talked to the waiter about drinks. They were packed. My husband had to give a card to run the tab. We ate and the bill came to us and the other couple took care of it. Our drinks were on that bill. Being on how we only had a bucket of beer and 4 teas, they somehow put it on the bill. We leave and yes our fault forgot the card. Go back on 5-1 and the same waiter, looks through 2 big stacks of card that never got returned to the card holder, and says I can’t find it. The card was immediately canceled. Please do not give cards for tabs. This establishment needs more employees for the crowd and they need to be held more accountable. I will never return.

It's a nice bar, right on the water. I've been a few times now. The food is about what you would expect for bar fare. The outside atmosphere is what makes the place nice. It's a local watering hole, so in the evening the crowd gets a little intoxicated and rowdy. But a nice way to enjoy the afternoons by the water.

Poor timing, poor service, very poor food. Can't recommend. If you like to get fresh fish, oysters and/or shrimps stay away!

First timers here for my nephew's 21st. Birthday . Had a great time here drinking and eating Taco's ? The waitress was very fast and helpful with any questions asked. Beautiful bartenders as well as a beautiful view of the water. Would love to give it six stars if I could.

Very accommodating staff and great entertainment. Food is very tasty, fast service and good price. We love to have beverages sit by the lake snd listen to good music.

If I could give -5 stars I would. My husband is a disabled veteran with a ADA certified service dog. When we walked in we saw a sign that said dogs no longer allowed so when we walked in we said to the server she is a service dog. He was a bit abrasive but said “Ya that’s fine.” Our service dog was also wearing a service vest. We ask another server if we could sit at a table outside and he snapped at us that it was open seating. We sat at a table outside for 10 min and no one came to help us so we headed back inside to order a drink. Then a woman server snapped at us and told us our service dog could not be inside the business. My husband said we have her identification if you want (which by law we don’t have to show) As he was trying to inform her that by law his service animal can go anywhere he can go we decided to leave and she continued to let us know our service dog was not welcome. We were discriminated against and treated like trash. My husband served this country and this is the way this business treats veterans. Deplorable, Absolutely unacceptable. Refusal to provide equal access to people with disabilities with service animals is a federal civil rights violation provided by the American disability act of 1990. Even without the service dog incident the staff here was not friendly