I haven't been to this location in a while since i had a bad experience. But today was the best experience i had at any burger fi the food came out very good the fries crispy and the Manager was amazing she was everywhere asking the customer how was everything, cleaning the table and taking charge of the whole restaurant. Would love to have work for me.
My families experience at this location was excellent.Starting with the ordering process. The food was brought out to us in a timely fashion. The hamburgers, fries and onion rings were hot, fresh and delicious. The CEO hamburger is so savory. The onion rings are the best I've tasted. The ice cream was tasty and of good quality. We really appreciated the superb service provided by one of the employees, Ana Karina. She greeted us with a big, friendly and warm smile. She was incredibly personable, caring and extremely helpful. Along with the fantastic food, Ana Karina's personality beckons us back again.
The staff is comprised of incompetent high schoolers who continuously disregard direct instructions on how to construct simple burgers. To those with allergies: I suggest choosing a different burger spot or driving the next town over to the next BurgerFi. I have severe food allergies to milk, and within the last 6 months I have received burgers with cheese a total of 5 times after triple checking there was no cheese option clicked. Therefore, I made it a habit to check the bag of food before leaving the premise to ensure I did not spend $20 just to be poisoned. I have went back countless times and made them re-do it. To which the teenagers working back of house snottily replied: “but it’s not real cheese, you know that, right?” Thank you Chad, but cheese made in a factory still has milk! I disregarded these experiences; however, tonight was the moment I accepted I cannot support this location of BurgerFi anymore. On my burger this time was, what a surprise, cheese. But not a whole slice… the workers preparing it clearly realized they made a mistake as they very obviously scraped it off the patty, leaving cheese residue all over the burger. I did my typical routine of checking to make sure they did not put cheese, saw no visible cheese when the box was open, but clearly now I need to tear apart the entire burger to check as they are now hiding the cheese, or “lack of it”. To people who have food allergies, this renders the meal inedible as even a little bit of the allergen will cause a reaction.
A great burger option. This is a consistent chain no matter where you go. Which is always a plus. This particular location can have its up and down moments when it comes to their prep. I've had the same burger about 5 times and have loved it twice and been okay with it the other 3 times. It all depends on who makes the meal. The flavors and options (they have chicken fingers if your kids are picky) are great. It could do with a couple grilled chicken options, but it is a burger place after all. Get a shake.
Great spot for above average fast food. The quality of the chicken and the beef used for their burgers and sandwiches is always on point. The staff here at the Weston Location was very friendly and attentive (I was served by Diego, who had fantastic customer service skill). I'd recommend this spot for a quality lunch that isn't overpriced
Stopped in to Burger Fi in Weston today for lunch with my family. The food was delicious, but most impressive was the top notice customer service we received for this fast-casual restaurant. Thank you Diego for making our experience an awesome one! We’ll definitely be returning.
This was my families first time to a BurgerFi and it was amazing! Hands down best customer service from a burger joint. From explaining the different options of food to checking on our meals and satisfaction throughout our meal. This was such a pleasure! Keep up the great customer service!!
The entire staff was amazing. Especially Dakota the girl who took my order she went above and beyond she gave me everything I needed and more super nice! Great overall experience! Definitely coming back!
Staff was very friendly and answered my questions about the menu! Food was amazing!
Great burgers and milkshakes