I live the coffee Icecream with caramel and Oreo
My kids favorite, thick shakes is the way to go for me.
Zuleyme was the best! She helped my kids being friendly and kind. Ice cream was fantastic??
Have been to this location for many years. Today the store was filthy dirty and the man working was named Kevin. I got 2 kids soft serve in a cup with 1 topping each. Kevin, decided to charge me double on EACH ice cream topping because I said there wasn't enough sprinkles put on. Typically when you get a "topping" you expect the top of the ice cream to be covered with sprinkles not half covered. So I asked for a little more on both cups and was charged double toppings for each cup. Ridiculous!!! I will not be going to this location anymore. PS... clean the store and floors Kevin.
Bought two cakes from this carvel this weekend. One cake was preorder For a party on Saturday (this cake turned out well) the second cake I walked in on Sunday and bought from the freezer. Served the cake that night for party number two. The crunchies were soft, the icing was gritty and the ice cream was sour. EVERY SINGLE PERSON threw the cake out. I called and asked if they could refund or replace for this week since the same group of people from Sunday’s party would be together again on Wednesday. For two days I was told that the manager would call us back and she never did. Now we missed the chance of having a cake for that same group of people again. We will NEVER return to this store. The manager cares more about her money than doing the right thing and HER CAKE WAS BAD. I have my receipt and half a bad cake to return to her and she doesn’t even have the decency to return a call. We will make the drive to further locations because I refuse to be embarrassed by SOUR CAKE again.
I am 9 months pregnant had a craving for some ice cream, but before I bought anything I had to use the restroom, I was told by the employee they didn’t have a bathroom. Now this is a whole establishment that serves the public, so for her to lie and say they didn’t have a bathroom, I was very upset and will never return again. Poor customer service. Don’t go there. It’s ok to have customers spend their money but can’t use the restroom.
Terrible service , we give this location several opportunities but after few visits with different employees All Of them offer a terrible service, rude, lazy and it seems that they want the customer to not buy. Very disappointed
Terrible customer service and very rude. Do yourself a favor and go literally anywhere else!
I took my family out for ice cream. Unfortunately, the employees at this location were so incredibly rude, we didn't even order anything. We ended up going to a different ice cream shop and ended up happy. Don't go here.
No customer service