Dunkin'

504 21st St, Vero Beach - 32960
86 reviews
Coffee Shops Donuts Coffee & Tea
(772) 778-0717

RUDE! I waited for a curbside order for over 20 minutes. Meanwhile watched at least 10 people walk in and out with their orders. Giving them the benefit of the doubt I though maybe the order didn’t go through on their end. I did not want to go inside because I had two sick children in the car with me, but they would not answer the phones either. Unable to contact them I ended up having to go inside. The employee told me they did not have what I ordered. Why did they not come out and tell me this? His response was that he was too busy with other customers who were more important since they came into the store. My order was quite literally In their system before people who came in and waited in line for their orders. This guy obviously doesn’t understand how mobile ordering works. On top of it all, he was rude and condescending with how he spoke to me. I ended up leaving without any of the food or drinks I paid for and two very upset and sick children. I understand being stressed and busy, but he could have handled the situation way better. Totally unacceptable.

Best Duncan around. I drive out of my way to go there because they get my coffee right

8:30am in the morning, I called and ordered 5 joes of coffee, it was busy, they even told me it was going to be a minute but the quickly got in me and out of there. Thank you ladies! Your hard work does get noticed

I was poorly attended, the hot chocolate and the two cappuccinos I ordered were very watery. Impossible to drink! Only the espresso was good!

Line moved fast, very good place.

In an avid Dunkin Rewards App using customer and I honestly think this is one of the worst Dunkin's on the Treasure Coast. My coffee always tastes like water and I'm always disappointed. Not that it matters too much, but it's the only one that doesn't care about presentation. I haven't one time got an iced coffee with whipped cream from them from the holiday menu that didn't have some kind of chocolate caramel or cinnamon sugar sprinkle on the top and that's my favorite part ???. I won't be coming to this location again. After the fifth time I'm giving the benefit of the doubt I have to go somewhere else now.

Curbside pickup doesn’t exist here. Went inside and it took forever. Then sandwiches were literally ice cold.

Short staffed and poor attitudes from some of the employees. I understand there is a employment issue but there are ways to improve customer satisfaction. I order ahead using the app and I cant say this location does the best they can do. There was no team work or organization.

Employees are rude, never listen to order. Me and a few other people have had to switch to Starbucks.

Always enjoy a good cup of coffee they never let me down plenty of donuts and bagels to choose from a nice stop off.