Literally the worst experience I’ve ever had. I feel like I’ve been stolen from. I ordered $30 worth of food, added a 15% tip and my food didn’t show up until 2.5 hrs later. It was obviously cold and the driver literally couldn’t care less. He and the store got their money. Now I’m out this money with food I can’t eat. I called back they told me they would credit my account. But in order to use it I would have return. If you think to check reviews before ordering, please for the love of god, save your money. If I can save even one family their hard earned time and money then it’s worth it. PLEASE DON’T ORDER FROM THIS PLACE. NOT ONE PERSON IN THIS BUSINESS ACTUALLY CARES ABOUT THEIR CUSTOMERS!
Just ordered dinner and asked if I could get onion on my sandwich the lady said you can only pick 3 items and I picked to makes my own sandwich so I picked beef bacon cheese. Asked for onion. They said no. I said I will pay extra for onion. No we have onion but no we won’t sell you any. What the hell?
It would have been a zero review for this rude employee- I think he is the manager. This healthy white guy. Papa John’s should have taught some politeness and manners to this person. Shame on the brand to have not given them feedback and proper training. He might be going through some personal issues or whatever but he has no rights to talk to the customer so rudely.I understand it was our mistake not read the sign of not passing across the counter but the tome and rudeness he showed was beyond my shock.
The worst deliver experience I’ve ever had. Order was placed at 7PM for 3 items, pizza, flatbread, soda. App says 11-22 minutes to be delivered, email says 33 minute estimate. As of 8, the order hasn’t been delivered, the tracker app no longer has a driver on it, and the store doesn’t have a working phone and the app tries to keep you from reaching an actual person to request a refund. I have never ordered delivery from a pizza joint that wasn’t delivered or the driver didn’t at least try to reach out. This store is absolute trash.
Tasty last night for dinner…not so tasty 6 hours later when half of our 7 person family began throwing it all back up and trapped on a toilet with diarrhea. We have yet to start our day…it’s 9am…and we’ve been up since 3am. Nice vacation. Thanks Papa John’s…
I normally go to The Papa John's in Port St John And never have any issues,So I didn't think to check my order until I got home I had ordered extra peppers and three dipping sauces with our pizza And breadsticks.I open the boxes only to find there is no dipping sauce and one of the tiniest peppers I have ever seen in my life LOL guess I'll be checking the box next time.
Always great service and good food thank y'all
Wow it's 1hour and 30 minutes after we ordered the pizza. Called 2 times and was lied to be EJay claims he is the manager! Wow what bad management to hire someone to manage a facility of that incompetence. Never again... Papa John's is Dead to us
I ordered special that came with 2 large pizzas and added on cheesey bread it was pretty good. My aunt ordered jalapeno poppers and chicken she said that was pretty good to
I specifically asked them to hand the pizza to me personally when they asked for no contact and they still left it on my door step, didn’t call me or text me to tell me, didn’t ring my doorbell or knock. So hard telling how long my pizza sat outside.