I don't get it. Shake shack is west coast famous? But dropping it into a trendy development with no parking lot was dumb. Lots of staff, but no one knows how to run a register? Good thing I arrived when I was the only order in line. This could get slow ugly quick....( To jump to the end of the story, I did). Double burger was real tasty. I'll forgive the slow, because it's hand made? Strawberry ? shake was super avg and expensive for what I got. Lots of places in Tampa to buy a $8-9 burger. 6 people tripped over the door mat, while I waited then ate. Straighten it when I got up to leave. My timing 2as perfect. Soon as my order was in a parade of locals who live work in the complex arrived and you could tell it was going to be a huge wait. And it was. All around, unimpressed. Food was better than avg, but not worth the long line I sat and watched, while I was eating. No parking spots available ( again I was lucky) not on my list of top places in Tampa.
So trendy Tampa is now midtown. Rediculous traffic, not specifically ShakeShacks fault, but part of the experience. No parking. Saturday at 6pm. I'm fearing a nightmare crowd, but guest at home insist on trying SS for dinner. No one 9n line when I walk in. Winning? Placed order about $14 per person. I get the regular basic single $7. And wait. Place is slow/ empty. And I wait. a few app orders ariive to pick up. Food's been sitting in a bag for 15 min? Why would you do that,? And I wait. And I wait. Now I'm curious and start timing. Punch line? 26 min to get 4 burgers 1fries to try and one shake to try. (Food review) basic burger was ok. Fresh and hot, because they made it while I waited, but apparently need to go the plant city to find a cow, kill it and come back to cook a burger. It was avg at best. Lots of places to get a $7 burger in Tampa. Customer experience is not great and if there was a CROWD? OMG. Not worth the effort. IMHO. I know SS is LA famous. If the speed and location allowed for speed? Maybe. I can see why it could be popular, but not at midtown trendy traffic Tampa. Sorry but nope
Hamburger heaven!!!This was my **EDITED** third-time having shake shack. The first time: take-out while in midtown. the second time: delivery. The third time: dine in. Wow. Each time. Both of our experiences have been pleasant. First and foremost, the staff. During our visit, we noticed and were greeted from super friendly employees that really made you feel welcomed despite just being at a burger joint. And even considering the foot traffic that comes in and out this restaurant-they’re efficient, speedy, and courteous. The staff here is great. Shake shack may have the recipe BUT the employees at this establishment are the ones who execute it, and execute it well. If you ever visit be mindful the space is small, but definitely has personality especially considering the fact that they have a comfortable outside seating area! As for the food? 10/10 The fries are perfectly crispy and crunchy each time and the plant-based mushroom burger is sooooo good! my best friend accidentally ate my burger the first time we ordered take-out and had no idea it was meat-less. All in all this fast-food place is impressive. The fact that our delivery bag had a “thank you” note in it reigns supreme…like seriously who does that?Top tier restaurants that’s who!Shake shack was delicious the first time and our delivery on Ubereats made my afternoon as the icing on the cake. If you think this review is me over reacting, until you’ve tried THIS shake shack you can beg to differ. I highly recommend them! Not sure where all these negative reviews are coming from, but if shake shack wants to reward someone for enjoying their delicious products count me in?P.S my best friend eats meat and says the burgers are bussin! Try it for yourself!
It was a pretty good burger. The cheese fries were too, it just tasted a bit heavy in moment. After my dear sister and i were done eating our food we felt a bit sick. Maybe it was just too much junk, like sometimes you can really taste the fatty in the foods and i understand, yes it is a burger but I never felt this way after finishing a meal. Well fast forward a few minutes my sister projectile vomits literally everywhere. We had to take her to the urgent pediatric care and it was a very scary experience and have not come back since. The lemonade was pretty good tho but the employee was rude when asked for a refill.
The food was absolutely tasty! The staff was courteous, kind, and great sense of humor ?
We came in for lunch and I gotta say that I really like that we can just order from the kiosk. The restaurant is nice and clean. The bathrooms are clean and all utilities are hands free. We waited about 10 mins for our food. They have a side table with napkins, straws, ketchup, and water. Tables were clean and I like that they used reclaimed wood. The burger was really small and not that tasty. I was expecting more I guess. The fries were good and the drink as well. I took two stars off because for this price and taste, I rather go to Chick-fil-A.
Preorder, fast food comfort food. Done the way you like it everytime. Glad to have Shake Shack in Tampa.
Loved the burgers w bacon ? goes perfectly with a strawberry shake. We were skeptical because of the reviews, but I have gone to one in St Louis that was amazing, so I knew I had to try them when the opened in Tampa, and I’m glad I did!!
First time visiting one and wasn’t disappointed. The fries were hot and crispy, crinkle cut are my fave. The burger was a good size, not too big or small. The pattys weren’t anything extraordinary but still good. The bacon on my burger was crispy and plentiful, and there were big slices of avocado. The truffle burger was not visually appealing (smashed) but the flavor was on point. The draft root beer was delicious, don’t waste your money on their bottled bubbly water.It’s a good slightly above average burger for above average prices.
Please remember 3 stars is still a good review.Most expensive quick service burger I've yet had... And I couldn't even get pickles on my burger.Here's what I liked:The meat had a good, crispy sear. If you are going to way overcook your beef it better be crispy, juicy, and tender. It was.Crinkle cut fries, normally in not a fan, but they were crisp and fluffy. Also, crinkle fries hold cheese sauce better.What I didn't like:Forced to order from a terminal since I wasn't paying cash.They were allegedly "out of pickles."It was expensive, 2 burgers, 1 regular and 1 cheese fry and 1 root beer float was about $30! With those prices I surely hope Shake Shack pays all their employees a living wage, at least then the prices would be somewhat justified.