The hot light was on but donuts were not hot. The young lady at the window seemed angry about something. I was afraid to add something to my order.
Today I had a bad experience with the service in your store. I go often with my family to this location and we have never had a service experience as bad as today.My family and I got inside the store and the staff person was not friendly nor professional. He came to take the order chewing something and didn’t even greet us. He just stood there and stared at us. We ordered 3 regular donuts, 2 mini donuts and a coffee. When we paid I noticed in the receipt that I was charged for the individual price per donut for the regular ones instead of the 3 box donuts price that we always paid as is also advertised in the sign above the showcase. When I asked him about the charge being wrong. He said that he couldn’t do anything about it. That he has the autonomy to charge individual prices and not follow the prices in the sign. I asked him for a refund of the difference. He said he can’t do it and that he was not going to deal with this and left to attend another customer. I asked to speak with the manager. A woman came and I explained the issue. She was not friendly either but she resolved the problem by authorizing the refund and charging the correct amount. I was very disappointed overall with the attitude and service. Definitely not a place to recommend nor come back if the staff is not qualified to give good service.
I used to love Krispy Kreme... the last time we went they stopped making maple and white cream filled. Their original glazed donuts are delicious.
Their seasonal doughnuts are too cute but each of the last three holiday rollouts my filled doughnuts have not been filled. Also, today I stooped by to get the new Cinnamon Milk glazed doughnuts only to get home and they were stale.
Best doughnuts in Tampa Bay area. I've bought doughnuts there for 50 years. They have never disappointed me. They are always fresh unlike their competitor.
Honestly there are no words for this classic donut place. Even when you don't show up for the hot now donuts they're still light airy and delicious.
Was there to pick up an order. There is no sign for delivery pick up and instead of coming to me the guy just waved his hands for me to go to him. Also, while he was helping a customer who was already being helped by someone else which delayed himself in helping me. The lady who was helping said customer had to tell him to stop and take care of what I was there for. It doesn't take two people to help one person and it shouldn't take someone to tell you to take care of a customer. It didn't look like he was in training.
I’m really disappointed because this particular Krispy Kreme was super cute but I had to rate it a 3. The staff was very friendly and the place was pretty clean. The part that bothered me was there were fruit flys or gnats in the doughnut display case and the napkins weren’t stocked for customers. Also the new Cinnamon Toast Crunch doughnut would have tasted so much better if the cereal wasn’t stale. I don’t know if it was meant to not be crispy, but it wasn’t and was very chewy, not what I expected. The shake was great, and again the staff was friendly.
I came for hot donuts. All they have was cold donuts because they forgot to turn on the warmer. Which leads me to believe that they just warm up cold donuts..... Nah I'm good. 7am no hot donuts. 1 star
Just the store front. The donuts were not fresh as I would have wanted. They were shelved and you select, which is fine - liken to Dunkin Donut type selections. I miss the hot off the conveyor belt.