By far the better Dunking in the Tampa area. They always have my midnight coffee. If not they make it fresh. Everyone else just don't have anything but original. They made a mistake and didn't put bacon on my sandwich. I notice when inside with my receipt and Shawn didn't even look at he just took the problem of my hand and made me a fresh one the right way ir blew my mind at other locations they have treated me like I was rung about it. Thank you guys for the continued great and quality service you offer.
I ordered a frozen matcha and the new tomato pesto grilled cheese. The products were great, but what really made the experience was the girl at the window! She was so sweet, and our interaction was so lovely! Excellent customer service :)
Valrico Dunkin on 60. Slime in my drink. Piece of equipment fell in. Had slime inside. Yes I took a drink of slime. It was the texture of mucos and I actually pulled the slime out of mouth.. Gag...horrible experience!!! I'm sure full of bacteria. I didn't see it because there was ice in my drink. When I got home and poured out I found it.
Customer service is horrible. I will drive out of my way to the other one on Dale mabry just to avoid this one. On Saturday 4/2 I pulled up around 10:30 and I got a “we will be right with you” so I said ok…. A few seconds later I get “CAN WE HELP YOU??!!” … not the first time I’ve had a horrible experience here. All it takes for one person to be having a bad day to finally stick up for themselves. It always makes me nervous ordering here and that should not be the case anywhere when we are paying you for a service! Do better
Great customer service, drinks were made right and no lines it was easy to pick up online order.
Staff has been incredibly quick getting drive-thru orders done, but at the cost of getting most of them wrong. Can't say for the rest of the menu, but do NOT order a chai latte from them, you will get coffee instead of tea every time.
The drive through is wonky and it’s hard to tell who has the right away. The wait time in the drive through always seems longer than expected. However, the customer service and quality of the coffee has always been GREAT. With the convenience of its location to my home, I will continue to support this establishment with my business.
Coffee was fantastic as usual although the toaster was on high today...check out that cheese.
This morning wonderful place They areFast beautiful and bubblingFood always fresh to go
Ghetto!! Customer Service is the worst I’ve ever experienced at Dunkin Donuts. Me and a employee got into a screaming match at this point I rather go to Starbucks, you would not dare experience this type of customer service please hire better staff.