The staff was very professional. The order was taken right away and a few minutes later we were enjoying a tasty food. I gave the 4 stars because the potatoes werent all cooked but other than that everything was good. It is a great option for late night meal or snack, or even an early breakfast. I liked Dennys even from my first meal at one those restaurants years ago.
Our eggs over easy were perfectly cooked. The hash browns were delicious. I enjoyed a side of ham as well. My spouse’s toast took a minute to come out but it was understandable. There were three tables and one chef.They did not have the gluten free English muffin available.
This place is the worst. I did an online order to pick up mozzerella sticks, only came with 6 instead of 8 as is listed online. Even worse, I ordered the superbird: there was no cheese, and they did not grill it, just toasted the bread and the turkey was cold. They didn't even cut it in half. I paid over $11 for a cold turkey sandwich. When I tried to call they never answered. Never again. WORST Denny's ever. They just don't care.
No pride taken by those who are employed here. Another guest had an issue where the server attempted to notify the manager on duty, but that manager couldn't be bothered to help. I ordered red potatoes and received home-fries. I over heard my server stating they had worked there for 10+ years, I would have ventured to guess they would know the difference in potatoes when the dish was delivered. After witnessing the lack of assistance the previous guest had with a poor experience, I wasn't going to bring up the error in my order. Also overheard staff mention "we're in the hood, don't expect much"Management and staff couldn't care less for their guests, and know it.My food did arrive promptly and what I did eat was good, and hot. Plastic fork and knife was given to me for table dining while wrapped silverware was clearly available.
Great experience - this time, lol-. Our waitress really took care of us to the point we didn't have to ask die anything; she stayed one step ahead throughout dinner. Great job. Food was delicious. Love the nachos. Went in empty, came out full & very happy. Thanks!
CHECK YOUR CARRYOUT ORDERS CAREFULLY. Tried this location for the first time today. Our order was two breakfast entrees and two additional sides. When I got home, one entree was missing the avocado we added to the order, and the other was missing the extra short stack of pancakes we paid for.Yes, I tried to call them to rectify..... But the phone just kept ringing and ringing. And I wasn't driving 40 mins round trip for 2 pancakes.Maybe we'll try another location next time.
Service was slow and horrible, drinks didn't come until food did and we had to ask her for them; dishes were never removed from table when we finished; server never came and asked if we needed anything, and we ordered endless breakfast and not once did she come by; was never given any napkins, we had to go to the bathroom to get paper towels; cheese sticks were hot but all other food was cold by the server brought it to us; the restaurant was empty and service was this bad.........we will not eat here again, can't give less than 1 star. I would be embarrassed if I was a manager or even the owner of this location
Sadly this place has never recovered since COVID. Only 20 people in the restaurant and they have no clean silverware and giving plastic disposable to use.
Absolutely Horrible !!The Steak Was Very Tough and Not Fit To EatI Asked for Grilled Onions and Mushrooms and they were out of mushrooms so they smothered the steak with very small chopped onions that you would put on a hot dog! My Boyfriend's Steak was raw !! The Brocoli was hard and turned yellow, the mash potatoes were saltyJust A horrible Experience!! I just paid and leftThe waitress was nice so I tipped her But I Will Never Dine There Again !!
March 29th is about a year since this major issue occurred. This was during the height of COVID-19 and the parties involved (Buck and another waitress) were not wearing a mask. I am deeply hurt and disgusted that the issue has not been completed for the past year. If you do not have my number, respond rather than reporting my reviews. The issue will not end that way. It only will make things more complicated. Review was deleted 2x on Google Maps by staff because I mentioned the name of the person. I'm not afraid to say who it was for future guests. The manager Buck threw an order on me and got the police involved when I asked for compensation and for him to put on a mask. I am the type of person that HATES confrontation unless it really mattered to me so I was surprised when he told me to either take the food and get out or that he would call the cops. Calling them was really a waste of their time. Other employees that observed it happen came over and asked me if I was okay. If that isn't a red flag, I don't know what is. There was also another guest that was a close friend of Bucks' that kept harassing me as I called corporate. Another guest had to tell him to stop... what is up with this place? Keep in mind that I waited 1.5 hours for my meal. I should be the angry one. A waitress that might have been particularly close with Buck started muttering insults under her breath at me, which seemed off. The whole situation was off, it seemed like they had a terrible day and decided to let their aggression out on me and likely anyone else that complained that day. Calling the police on me on a completely harmless person who wasn't violent or disruptive who wants their food is an abuse of power. I spoke with the other manager the next day but he has not made things right as promised. He has stated that Buck will do better and yet reviews are still not satisfactory....He apologized but I didn’t receive one from the person who did something wrong, Buck. I also have not received the promotional items he has promised me for the harassment I received in A YEAR. I don’t appreciate being lied to. I decided to take it to corporate again. I have no qualms about settling this and for my safety, recording the experience for customers to see online. If witnesses are needed, I can bring those as well. I was not treated fairly the first time so there won’t be a opportunity this time. It is up to you. “Dear Francine Harris, Thank you for taking the time to contact Denny's Corporation regarding your recent to-go visit. Your feedback is appreciated and will be used to improve the level of service we provide our guests who dine with us. I apologize for the delay in to-go service you received. Your comments have been documented and forwarded to the executive members of our leadership team and the franchise owner to address. I understand that this apology won’t erase your unpleasant experience. It is my hope that you will give Denny’s another opportunity to serve you. Sincerely, Karen J Guest Services 800-733-6697”