I tried to call to place an order and they answered And put the phone down. Then when I tried to call back the line is busy for like at least 15 minutes. I stopped calling after that. When I go online to place an order of course the prices are higher. Do they leave their line busy so that you have to place the order online so that you end up paying more money? This is ridiculous
It was an ok experience.Never had a tamale, so I decided to try it. Pork tamale. Wouldn't by it again. Got really nothing out of it. Ate it couse I bought it and didn't want to waste food but didn't like it at all. Hope that isn't the way a tamale really taste. Also ordered the chicken lo-main. It was ok. Not really something that I would say , I have to order again but not at least for 6 months maybe.
Chupe was alright, but service was horrible. Just a bad experience, ask if your food is ready or not cause they won’t check unless u tip for take out.
Idk what happened with this location, if maybe they changed management but lately the service is poor. It doesn't matter if you give details in your order anyway they will serve/pack it as they feel like. Also for take out, make sure to check the food before you leave because most of the time they forget to pack a side
The food was ok only and the price is absolutely rediculous. Save the money eat somewhere else. Surprised actually they are usually good and cheap I guess they raised prices
Service excellent, food was no good(rice, chicken and yuca) beans better
The beef and chicken empanadas are DELICIOUS!! Lovely flavor and they cook them to order, so it is freshly fried goodness in your mouth. Going back tomorrow for more.
The food is pretty tasty. My go to is the Snapper. The portion sizes are big enough to share or save for later.
Aside from the fact that the food, although it looked appetizing, tasted awful. I ordered overpriced spaghetti with beef, which was hard and tasted chewy, like rubber. I didn't complain about the food, but took the leftovers to feed the dog that I do not own. I did complain about the overpriced bottle of water and the manager, "Monica," who desperately needs customer service training took my comments personally and became offended. I'm hoping that this business owners heed this incident as a signal that Monica needs to be reprimanded and needs to understand how to deal with customers like me that commented that the water is highly overpriced. And she also needs to understand that these reviews do affect a business reputation and it's profits, as, due to her highly uptight and confrontational style, leaves much to be desired. She needs to be chastised and trained, if she is to be retained by its corporate owners, as she left a bad taste in my mouth, to the point of deciding not to return to that location. So, therefore, she gets a "0" for her lack of skills in resolving customer complaints. And due to agency law, as she represents this business, this business gets a zero for having her as a manager and not realizing that she is not an effective manager, but a disability to this business. Plus, word of mouth advertising is the worse type of advertising, which results in non returning customers like me. The first rule that Monica failed to follow is that "the customer is always right." If management begins to notice fewer customers and less profits, maybe it's time to change its manager and to fully train her replacement. I would love to hear back from management. Thank you
This place used to be pretty good. Food quality has been declining steadily over the last month or so. Anemic, dry, quarter and half chickens. Boneless chicken was rubbery and felt like eating a boot heel. Similar to frozen pre-cooked chicken I've bought at WalMart Woman that is handling plates using rubber gloves drops her gloves on the floor in particularly dirty spot near the kitchen opening, she puts the gloves on anyway and serves food.