Best food truck in the city hands down. The food is always fresh and the presentation of the food is always on point. I’ve had multiple menu items and they were all delicious. What I really love is the family oriented customer service they make every customer feel like a part of the 3G family. I will always support Three Generations Foodtruck. Great experience
Chef Mel out did herself once again two years in a row catering my birthday brunch. The food were fingerlicking good and everyone at my brunch were satisfied. Delivery was on time and food presentation was amazing. Thank you for another year of feeding our bellies with your talent. Looking forward to next year's service from you.
Awesome experience every time I visit Three Generations Food Truck. I never knew she catered. Recently I hired her for catering and she exceeded my my heart desires for my wedding. I will definitely be hiring her again. professional. Full staff & prompt.
I have ate at three generations food truck several times and the food and customer service is always phenomenal!!
Very nice food truck, fast & great customer service ❤️
I had found this caterer on social media and contracted her for my birthday party. Firstly, we had discussed shooter style and that was not the case when my food arrived late in aluminum tins. Secondly, The tacos were mixed together so there was meat on veggie tacos, there are people that don’t eat meat at all so that was such a confusion to me as to why they would be in the same pan. As a caterer, I would think there would be more sensitive to those needs. Thirdly, the tails were left on the bang bang shrimp and the bed of slaw that was mush by the time it arrived. Again, 0 attention to detail.I am beyond disappointed in the entire experience and cannot believe I paid $600 for this level of mediocrity. I had discussed with her in detail on how I wanted the evening to go but clearly she did not care at all. I love to host and throw parties so this was a challengeStick to the food truck and leave catering for people that actually care.
Extremely disappointed with the customer service. Sometimes it is truly hard supporting small black businesses. My advice for this business would be communicate and make sure your customers and clients are taken care of. Highly unsatisfied with the communication and end result of the agreement. To sum my experience up, I would say she is a unprofessional thief!
My family Holiday celebration immediately became stressful after the chefs customer service went bad. My family was left with the stress of cooking for a huge party at the last minute due to the lack of her communication. Let’s make it clear after a deposit had already been given. She was rude on the phone and before the conversation could end she hung up in our face with no return call just a simple text, NOW THATS VERY UNPROFESSIONAL. Needless to say I felt the need to share I wouldn’t want another person to have to experience the awful customer service we did.
ZERO professionalism! HORRIBLE customer service! Had an event planned for December 30th. In the beginning of November received a quote and paid a $307.50 deposit as requested by the owner Chef Melly. After not hearing from her we contacted her on December 29th. After several disrespectful text messages and a phone call where she hung up on me, needless to say the event was cancelled. Shortly after hanging up on me, she sent a text advising she would process the refund. I just contacted my bank today (8 days later) and there is no record of a refund.THE OWNER IS RUDE, UNPROFESSIONAL & DISHONEST! Don't waste your time attempting to do business with her. I will take the necessary steps to get my refund for services that were not rendered.
I’m honestly not sure where to start! To sum up my experience in a nutshell I feel that customer service is really important when running a business. There is a huge lack of customer service. I had a terrible experience and following that I will not refer anyone to Three Generations. I didn’t get a chance to taste the food because of the lack of customer service my catering services were canceled. Being a chef is more than cooking! Customer service is key.