The pizza is sometimes good but the workers there clearer cannot handle the volume of customers they have. Everything I call I'm put on hold for a long time which would be fine if my pizza didn't get delivered messed up all the time onetime it wasn't even cut. Will not be going back.
Ordered a large pizza with mushrooms and onions around 2pm. Was told 20-25 minutes. Got there around 18 minutes. Got home only 5 blocks away. The pizza was cold, onions tasted like they were precut from a bag as well as the mushrooms. The sauce almost tasted like ketchup. I've been going there for over 8 years and I am very disappointed in the quality of the product. Will be taking my business elsewhere
My first time... and food was delicious!!! mozzarella sticks are delicious. Garlic knots, ehhh need more garlic. ? reaaallyyyy goooood!!! I get a pick up and I love that I just come in and the guy just have my order ready to grab.... definitely I'll be back!!!!
I just went there for the first time and decided I was going to get the lasagna after I asked if there was meat in it and she said yes and I said a lot and she said actually yes and I am now home looking at this mess. It's like soup with the sauce and I barely see a piece of meat. Very disappointed will not be going back!
Pizza and service is usually very good from the Canoe Creek location. However, last week due to inclement weather, my order was forwarded to the other location. Understandably busy, restaurant advised order would be 1.5 hours. A status call was placed 2 hours after initial order with no delivery - was advised the order was never received "must not have been placed by mistake, please order again." After explaining the charge of $40+ was already charged to my bank, was told no such order was shown and would not be charged; if charged, call back by Wednesday and money would be reimbursed. Pizza arrived roughly 3 hours after initial order and had to pay again, used cash. Friday and no reimbursement a call was placed to Brandon, who advised a completely different scenario and provided different direction on how to receive reimbursement. Was not agreeable or empathetic and insisted there was no charge. Now a dispute has to be opened with the bank to retrieve the double payment with no help from Brandon, who was frankly rude and should take on a different position with the shop where there is no interaction with the public. A little courtesy, understanding, and a follow up would have gone a long way instead of a rude, argumentative, and dismissive interaction. Would not recommend. Will see alternate restaurants and remove all patronage and good will.
I am a NYC girl and it's hard to find good pizza but I found a winner in Bella. It's delicious, pleasantly surprise. I will definitely be ordering again. Great food ?
If you’re looking to try something different from papa johns,dominos,Pizza Hut… this is definitely the place to go! Bella Roma pizza really makes amazing pizza every single time I’ve ordered from them and they have never messed up my order and the people by the register are very polite and kind and will definitely make you feel welcomed when you go to order your food!
I had given up on them but then decided to give them another chance.
This place is fabulous! I’m from New Jersey and it is legit pizza. I haven’t found this great of food in Orlando until I came here. Pizza, salad, Stromboli, lasagna you name it: great. Owners and staff are amazing
This is the best pizza place in st.cloud! Omg the pizza is delicious, the sauce amazing. Fast delivery excellent service