First time trying them and was not disappointed. We had just drove 10 hours from New Orleans and was tired and hungry and we saw they were still open. They had 10 minutes left before closing and could have denied our order but instead the girl working the window on Friday 8/5/22 was very nice and understanding of our situation, our food was freshly cooked and not just thrown together.The young lady at the window asked if we needed any extra sauces or condiments and told us welcome to St Augustine and enjoy our stay.Events like this is the reason why I will go out of my way to do a great review because of excellent customer service.
I prefer this location because I've never had any issues here vs the other location. They are always quick, and on point! I always go for the boneless wings or the chicken tender meals. I also love their garlic bread.
This is the best zaxbys hands down. Went through the drive thru and not only was the staff friendly but the service was lightning fast. I've been to soooo many zaxbys and the staff is rude and just hate customers. Whatever is going on at this zaxbys keep it up!!! A smile always goes a long a way!
Has anyone else notice that some of the chicken tastes off? Like it has freezer burn and crumbles to dust in your mouth? My puppy loves it though, so we don't waste food. We waited 20 minutes for fresh wings and half were soggy and the other half were over cooked. I think this Zaxbys has struggled with consistency. The teens that work there are always very nice but the food could use a bit of help. I'll try again in a couple of months.
When you think "great place to get buffalo wings", you may think of certain establishments that sell their wings by scantily clad women who wear tight shirts or a chain that considers themselves "wild". Some places brag about their many choices of sauces and they may specialize in hot wings. For me, I CONSISTENTLY get the best traditional wings from good ole Zaxbys! I never get shriveled and dried out wings here! Theyre fresh, generously sized, perfectly tossed, and delivered in minutes. I dont even bother with some of the other places I strongly hinted-at earlier...Im tired of paying for week-old shriveled wings from these other places. Their sauces are delicious as well...hot AND full of flavor.Seriously, Zaxbys has THE BEST traditional wings and I wholeheartedly recommend Z's.
Called ahead with a take out party for 20 people to give staff a heads up. Before I was able to get in the restaurant following behind my party, Peggy at the cashier was already through half the party! Very fast service, polite staff and an extremely clean restaurant. Highly recommend this place! Kudos to the safe on duty today, we thank you!
OMG! The last time we were here was a little over six months ago, and t was good! Traffic is down probably due to a competitor across the street. We had look to find a clean table. The beverage machine was out of many selections. Instead of the crispy food we expected, it was limp and soggy.
Best chicken sandwich I've eaten. Watch out KFC, Popeyes and Chick-fil-A if Zaxby's ever because nationwide they will take over the chicken business! We got to experience Zaxby's while traveling to Florida, it was in South Carolina. Delicious! And not only the chicken sandwich but also the fries were unbelievable as were the cheese bites... Oh my goodness, excellent food!!
If I could give this location ZERO stars I would. We got to the speaker to order and the lady taking the order started off super rude. Before we could even say we needed a minute to look she told us to we needed to speak up. I totally get not being able to hear but we hadn’t said anything yet. As we were ordering she kept rushing us, after the first item she tried to give our total, we said we had more items. My husband said he wanted a salad with a large drink and she very rudely said, “I SAID, what is your dressing not what’s your drink”. We will never eat at this location again, this was the worst experience from here and we’ve ate here multiple times. If you don’t like your job, just don’t come to work, or better yet don’t take it out on the paying customers. Chick-fil-A will continue to get our business.
The reason I given 4 star is because the soda machine was not working properly flavor ? and really dirty.