Hello, please be advised my husband and his friend just got home from the Saint Augustine location on US 1 and the gift card we have has $32.68 left on it and the young man working tonight said it wasn't working and he even tried punching the numbers in and still didn't work. My husband's friend suggested to the young man that he should swipe the card a little slower to see if that works and he said it doesn't work like that only when swiped fast. Needless to say the gift card didn't work and my friend and my husband had to pay with cash. It works perfectly fine last month when we used it. Just wanted to let you know I'm not sure what the problem is and I hope that it will work the next time we come in. Thank you for your time have a good evening.This was Sunday, yesterday
We have been going to this brusters for a few years now in st augustine and for some reason the last year their customer service has gotten terrible. Guy with the long hair is arrogant and apparently doesn’t like making blasts according to some remarks we overheard him saying to other customers. The past few times we’ve been in we each have gotten a blast with 2 toppings and I guess they hate making them so much that they barely putting any toppings in them. When you pay $15 for ice cream you expect it to be good. There are plenty of other good ice cream shops in town that are better with friendlier employees that we will be going to instead of this one now.
Be careful, they will ask you if you want toppings and charge you without informing they charge extra for those..never ever have I ever been charged extra for toppings.At least be professional and inform customers first!!
Yum and yum! There ice cream never disappoints! Try the pumpkin swirl!!
Was that 2 scoops?We love our home Bruster's, so excited to find one close by here. We ordered 2 scoop cup and was very surprised and very disappointed when the clerk gave us both this small cup with approx. 2 maybe 3 tablespoons worth of ice cream. I asked him if that was 2 scoops and he yes.We should have just walked out. $8+ later we were savoring our 2 little scoops of ice cream. Thank goodness it still has that great taste.Stay away or make sure you get what you are paying for. We won't be going back to this location.
Amazing Ice Cream. Great, friendly service. And reasonable prices.A must visit with your little ones when in the St. Augustine area.
Amazing Ice Cream. Great, friendly service. And reasonable prices.A must visit with your little ones when in the St. Augustine area.
I didn’t find the quality of ice cream great, it was meh. Service was friendly.
Awesome Place! My New Happy Place!??
The little girl taking the orders was on best game. Very busy but she handled it.