Very disappointed, it's been about 3 years since i had a sub from firehouse subs. We always got.from the one at little rd and Ridge rd. Always good, went to Mariner ordered 2 large subs $27. My husband got the Prime Rib sandwich he liked no problem. I got the meatball, no sauce at all on it DRY!! It looked but threw the other out because there was no sauce on it. Plus the ceiling ate disgusting. Wish I had my phone to have takin any pictures. It obvious the owner doesn't visit or look up. Right over the food 10 to 12 ft of ceiling is just dust, mildew mold. Not sure it was at every vent coming out of the ceiling. I wont go back. How much of that is blowing on food. Surprised the health depth hasent said anything.
I'd give it 10 stars if I could. So delicious and they were excellent! Took even extra home for later.
The staff usually seems pretty low on patience; and they cross contaminate with the same pair of gloves on. I noticed they don’t change their gloves and they’re touching the cashier screen and things around the kitchen with the same gloves they’re touching our food with. The food is good other than that so hopefully they take this review as friendly coaching, nothing too bad bc the food is honestly good and prepared in a timely manner.
Spent almost 30 bucks on 2 subs with drink. They screwed up both. And they are not even that busy. Such a shame this used to be my favorite sub shop. Glad a JJ opened closer to me..
The staff working at this location seem to be happy at work, they are very friendly and polite. The service is fast even during lunch time when the place is very busy. The restaurant is super clean including the restrooms. They have a drive thru and plenty of extra parking spaces in the back of the building. The location is at the corner of Mariner and Northcliffe, using the traffic light is easy to go in and out.
Food is pretty good but a little pricey. bowl of soup or chili is small for 5 bucks.
Hook and Ladder medium sub free from T mobile Tuesday. Awesome. So yummy. Bought a large diet
I went to Firehouse on 12/22/21. I pulled up to the window to place an orderwhich I had done before. Upon ringing the bell this lady with pink hair slammed the window open. I gave her my order and she rudely stated “This is not a drive through.” “Come in or call ahead.” Then she slammed the window back closed before I could respond. I was shocked. All of my previous visits the staff was always pleasant and greeted me with a smile. To add insult to injury there was literally no one there and I was the only car in line. Firehouse if you guys like having customers you might want to retrain the pink haired lady on customer service skills.
Always great service and food and friendly employees. Not to mention, Mondays are free pie with your entree after 11a.m.
Serving up one of my favorite subs. The Smokehouse beef and Cheddar is so tender it literally melts in you mouth.