Dunkin'

Coastal Way Shopping Center, 13179 Cortez Blvd, Spring Hill - 34613
163 reviews
Coffee Shops Donuts Coffee & Tea
(352) 277-0773

This place is garbage. They have a whole staff in there that can’t even run the place efficiently. The food quality is awful. The drinks are always awful. My sandwich and the bag had avocado spread all over it and I didn’t order anything with avocado. The hash brows I ordered were mashed potatoes in the bag and when I went it they still couldn’t get it right. This place is awful and the people who work there are a hot mess. Save your money and patience.

Yup it's turning just like the rest of the places around here .Into trash.Ive been coming here since July 2021.A few okay the short girl with red hair who was my personal favorite employee quit due to the disrespect of management and being embarrassed Infront of customers..Today I went in as I do every morning and the young kid told me he would no longer be working there and would love if I came to see him at his new job and to bring my son .He wrote his number down on a paper and asked another girl to attend to the customer that just walked in .Well she started carrying on about how maybe instead of giving out his number and trying to get a girlfriend .. Hilarious she sounded so unprofessional and quite frankly a little upset all while the customer stood there and waited ...The manger was sitting at the table with some lady with red hair and she starts raising her voice from the table "Jon you have a customer waiting".funny thing is that when the line is out to the door every morning and his the only one taking orders and making coffee ,he never complains.. Dunkin management team there should all be fired ,and owner of that building should be too.The disrespect of the staff from one to another ,infact Cody once called the girl slow and that she shouldn't be working here. one or two staff members seem to have sudden out burst and carry on Infront of patrons , complaining about other employees to patrons ..Yup looks like I'll be visiting another Dunkin..Dunkin should be ashamed of this location and it's operating management.

They’re always slow. No ones ever there to take orders and if you get lucky enough to place one it takes 30 minutes to get a sandwich.

Coffee drink that I wanted was out of stock so they worked with me to create something close to it. It ended up being super good. The lady at the counter displayed great customer service experience. Really enjoyable encounter.

They are one of the better dunking donuts in our area. They know how to make a good latte here.

The people are good but, wth?with?And there's no egg on my breakfast sandwich... like, this is why people go to Starbucks.

I torture myself by always going to DUNKIN donuts to get an ice tea almost every day. Today was easily the 50th time I have ordered a Large unsweetened ice tea and received a sweet tea. I now test them before I pull away. I ordered two today and tested one and it was fine. I then stupidly assumed the other must be correct too and never tested it until an hour into my drive. Guess what….sweet tea. It’s tiring getting the wrong order %25-50 of the time. Now they don’t have lemons for ice tea either?? That’s like no more cream for coffee…it just doesn’t make sense

It was ok. Didn't have few different type of doughnuts i wanted to get. Coconut, Toasted coconut, cinnamon twist.

Literally never get our order right. This last time there were chunks of sugar just floating all in my coffee and it was actually grainy to drink.

Love their coffee. Staff is nice. Would give 5 stars except that they are inconsistent with order accuracy. Nothing worse than driving of then discovering they forgot your cream or sugar.