The sign on the window said “Drive through open” and it’s 2pm. We pull up and the automated response says to order when ready. So we place our order and get no response. We wait for a little bit saying “hello” repeatedly. We saw another car pull around who waved us over so we pull up. She said she placed her order with someone through the speaker and when she pulled up to the window, they disappeared. We ended up swinging around and we see two employees sitting outside. One was sleeping and one was texting on his phone……. No one was inside.This location used to be on top of it, but lately they have been on the struggle bus with their employees. Customer service is awful.
If I could give it 0 stars I most definitely would! Placed an order online for $10 and waited in line for an hour at the drive thru. Got to the window and the worker told me I needed to cancel my order because “their manager got hit by a car” - so I left and went to cancel it and the app would not let me. Called up to the Taco Bell and manager told me she didn’t know how she could help me she was only there to fill in. I had to tell her to take my number down so that someone could call me to make it right since she did not have the capacity to come up with any kind of solution. No one ever contacted me back. I went in there today to get my money back waited at the counter for 10 minutes to be helped listening to the workers calling old workers chubby while another worker had her kid with her on her shift ?? like is this real life? So they told me they could not give me my money back and I had to go through the app. Once again, no solution I am just out $10 to a donation to Taco Bell. Lovely. Will never go back to this location. I sincerely feel bad if the manager was in fact harmed but it does not make an excuse for the customer service I received. Conflict resolution skills = 0
1st visit asked for extra cheese, got no cheese at all. Second visit soft taco was cold and tasted stale and eat tasted funny. Guess I will make my own. At least they will be hot and have cheese. Several hours later I got sick. If I had of seen all the one star reviews, I would never have eaten there. I did make my own, For sure, I won't get sick again. Was sick for about a day and a half.
4 people working, 1 at window not doing anything else, 1 passing food to counter or to window & only 2 to make food. "NO ONE AT REGISTER YOU HAVE TO ORDER & PAY AT KIOSK" Very poor system, mind you not the KIOSK thing, that's a good idea, how she had her crew running & this is way it took us 20 mins to get our food. Manager was one of the ones making food and she said this was her idea to run it like this, when one of the other workers asked. Guess he noticed it was a poor system as well. First time to this location & it will be my last time here.
Sat in drive thru for over an hour, just to have employees say uber eats orders come first. I thought first come first served was the tag line. I will hit grocery store for frozen burritos from now on. Attn: I don't want some bull PC response from Taco Bell, not interested in contacting you to discuss anything.
Why I have any expectations of fast food meeting an average standard is my own fault. Order was missing items, and taco shells were stale and half filled with ingredients. I guess they were too lazy to refill the grade f meat at the time. My guess... the “manager” said oh just put half the meat you normally would. Problem solved! Yeah pretty sad I paid $25 and received about $5 worth of dog grade food. Again, It’s my own fault at the end of the day. Gotta keep in mind fast food restaurants are now paying their employees similar to someone with a skill or trade. C’mon people. Anyone ever see the move “The Purge”?
Wow I thought Seminole was a good area. Came in to hear disrespectful punks wearing their pants down to their knees cursing & talking back to the female manager. That was enough for me to walk out. I’d rather eat food from a dumpster because it’s probably safer. Unreal. Very disappointed. Visited 3-19-2022 at night. Manager was very stressed. One other decent employee working the rest were 1000x below the minimum class level.
I have never written a review in my life but this was only necessary. I ordered 8 items. I didn’t receive 4 of them. That’s half of my order, that’s ridiculous. I ordered online and there was nothing I could do when my order got here because they were closed so now I’m about to go to bed on still pretty much an empty stomach and unsatisfied all because Taco Bell wanted to oh so horribly mess up my order that I wasted my valuable time and money on :D thanks
I wouldnt even give them a single star for there night staff THEY ARE HORRIBlE. Never accept drive through orders, always have a excuse 5 days of the week to as of why they cant take your order and if you wait the 30 minutes for a mobile order most the time your food isnt even hot its room temp or slightly cold! WHY wait for HOT food if its not even hot.. I get off of work every night from 11-1am, any time monday-friday its something new, only accepting mobile or uber orders, we have no machines on, we have no grill or steamer which is like half of the menu, only accept cash, or some made up reason for as of why they cant serve you food. Any other taco bell in the county will serve you food till 2am except this one. Tonight the staff are outside yelling at other staff to hurry up on there break but wont take any drive through orders, get to the speaker and the dude goes we are only taking mobile orders and itll be a 30-45 min wait and i thought so at 11:30 pm you dont want to accept orders and i usually go at 1am so its understandable then but 11:30 seriously??? I could go to another location but I feel like driving to the one literally less than a 1/4 mile from my house and not driving to walsingham or ulmerton locations but after tonight I am! I hate writing reviews but the night crew at this location is utterly horrendous and not very pleasant to deal with at all would not recommend this taco bell ever it seems they dont really want to work but want to have a job. Now during the day it is amazing, there manager during the day keeps everything going and has orders ready on time no matter what and is always nice and pleasant to deal with.
It was ok, taco was cold and salad inside was super cold. Sauce was little bit and mild, I wish they grilled or heated a taco a bit to give crunch and serve bit hot! Having said this it doesn't taste bad, it was ok to eat!