Loved the new kiosk for ordering. Our food was ready so fast. Still got great service on refills and they even came and cleared our table. Dont forget to tip your servers!!
The food was hot and the fries were fresh. The young lady working the dining room was friendly and polite. HOWEVER, the men's restroom needs a better cleaning than just mopping the floor. The walls were dirty, the urinal was dirty, and the floor smelled of old urine.
My husband and son went here yesterday. My 10 year old son ended up getting food poisoning from the chicken and has been very sick since. We called today and spoke to a manager and all she could say was "what do you want me to do about it". We were not asking for any refund or anything from them. Just simply trying to inform them that they have an issue in their restaurant. DO NOT eat at this place. Clearly they don't take public health seriously. We have filed a report with the health department.
I used to come to this location all the time with my family, and the last three times I have gone they have messed up my order. When we were here (the very last time I will be going for a long while) they gave us one regular chicken each (on a kids tender meal and an adult three piece tender meal) and two crisp nuggets of basically just fried batter, and once again didn't put cheese on my regular cheese fries. They proceeded to 'fix it' by coming out with a singular regular chicken tender (not for each plate, just one in a cup) and I kid you not, a singular squirt of cheese sauce in a side cup. The manager couldn't even bother themselves to be the one to deliver such an insult to me and had another employee do it for them. Poor guy knew what the manager told him to do wasn't right and looked upset to be the one handing the supposed fix to me.
First time ever going to a restaurant and my food being in a plastic cup?? Also ordered a milkshake and it’s not filled up. 1/4 of the cup is whip cream
They have amazing shakes and they are so on the ball with people who pick up deliveries for doordash
Well where to begin...So after being closed for two years to indoor dining I was glad to see they were open again. However now you have to order from kiosk, no waiter; you have to pick up yourself, again no waiter; fix your own drink, served in red plastic basket, no silverware, all that and you get to spend about 40 to 50 % more. Food was as good as ever and place was newly remodeled, but overall was extremely disappointed. I know help is an issue but it seems they could have paid their employees a few dollars more an hour, saved on the hundreds of thousands of dollars spent to remodel
I enjoyed my experience at this location. I would drive out the extra miles just to come here due to the difference in customer service. The staff was attentive and talked to us right away when they noticed we were at the pickup area. They were busy, but still took the time to attend to their customers. I love the fries in the cups! I was able to put it in my cupholder and devour them fresh.
I had a burger, the patty was a little small but good and the cost was less. I had lettuce and tomato on mine and you get enough to actually taste them The fries are cut small but you still get about the same as other fast food places.
First time ever going to a restaurant and my food being in a plastic cup?? Also ordered a milkshake and it’s not filled up. 1/4 of the cup is whip cream