The employees really don’t care about their job and it shows.THE ENTIRE STAFF NEEDS TO BE FIRED!!!No customer service manners whatsoever. I get stared at like they seen a ghost. This has happened quite a few times.Then the drive thru line is extremely slow. I thought drive thru’s were created for faster service for people on the go… Boy was I wrong!& Please don’t get me started on the donuts. There so dry and overbaked. Someone is clearly in the back ignoring the oven when it beeps. Like what is going? What has happened? This location was absolutely amazing years ago. I continue to keep coming back expecting a different outcome but this will be my last time. I can’t continue to keep letting “America’s favorite coffee shop” put me down again.✌?
The girl with the lip piercing is extremely rude and has such an unnecessary attitude and tone. She should not be working up front if she is going to be so rude.
Just know if you hear the staff laughing in the background, they’re about to mess up your order. I lost count of how many times I had to drive back up there for them to correct my food. When you address them about it they become very disrespectful. I would not recommend this location if you’re ordering anything other than donuts.
They never have chocolate milk! We gave them another chance today and they sold me day old donuts…they were dry and tasted nasty! We are done with this location! I recommend not wasting your time here.
Just read some of the reviews from the one stars and you’ll see some of the issues that others have experienced in the area.I think the service has went down since they’ve hired so many teens. I have my own thoughts about this location but if you’re looking for a decent Dunkin’ Donuts your best bet is the one north on 301 or opting for hole in a donut location in Brandon.
I normally don't have a problem with this place but this time I ordered hash brown and they were good until I found a long hair in one. I was disappointed because I normally have no problems here.
This used to be my favorite Dunkin, but today my family and I had the worst experience. We do not eat pork and we ordered a sourdough breakfast sandwich with no meat. Sounds simple right. The girl questioned us and repeated our order to us. When we got our sandwiches it had bacon on it. My husband brought the sandwiches back into the store to exchange for new ones and all they did was take the bacon off of the sandwiches and gave us the same sandwiches back. Which means that the sandwiches still had bacon taste. This is not good business at all! I am so disappointed in this location!
The people great but asked for some ice cream and was told they had some in the back and was not ordered evry un organized.
everyone that works here is literally amazing and this is the best dunkin’ donuts i’ve ever been to...100000/10
Fast and friendly staff. Worth the further drive to get a quality breakfast.