Has way more potential. The location itself is very nice with sitting opportunities inside and outside right on the water but it feels a bit like a cantina somehow. It’s modern but not really a cozy place to stay at. I think they aim for like a sustainability / ecological / save the turtele kinda vibe but that doesn't quite show through with giving you plastic cups and straws. Anyway, the cutlery and the plates seem to be compostable.The portions are really small for that price, nevertheless the food was ok. We had a caesar salad which was very good, the philly sandwich was okay but had very little meat on it and the smallest cole slaw as a side we’ve ever seen. It’s a bit sad that they don’t offer other side dishes like bread or fries. Also we’ve missed some more options for beverages but we didn’t checked the bar (which seemed to be newly installed).Besides that we’ve felt like they lack on personal (or want to save money) because there were just one waitress for the entire local.I hope they’ll do something and use the potential they have to get much better!
All you can eat crab legs was a complete waste of money. This restaurant has under trained staff and the staff is rude with customers. I’m sure due to being frustrated by the lack of direction from upper management. Crab legs were well over cooked and stuck to the shells. Everything is ordered and paid for up front so you don’t get a waiter or waitress for additional things like drinks. Certainly would not recommend although this is just my opinion. Good luck. Sad to see a new place with such growing pains.
What a great place! We had the best time. We enjoyed drinks and a light dinner. Excellent service, delicious food! Our bartender was fantastic, Tina thank you for taking care of us! We will definitely be back! The music was also great!
This place needs John Taffer. Pros: nice view, great location, good wings, good crab legs Cons: the poor customer service starts at the pay-when-you-order counter. No sides available to order.—- no side salads, fries, hush puppies…. Want a beer—head to the bar and order it there. No table service available. Soft drinks—a 6oz cup you refill yourself a dozen times (you’ll get thirsty waiting for your food). Pay for your food and receive a number to put on your table. The servers then wander the restaurant with food looking for your number. Better remember to pick up your plastic utensils at the register because there are none at the tables. Plan to bus your own table….or watch the birds pick at your neighbors table for 2+ hours while you wait on a second round of crab legs. Servers have no incentive since any “tip” was paid when you ordered. But at least you can walk next door to get dessert…since they offer none.
Went for crab leg Tuesday and it was horrendous. Crab was cold. You have to stand back in line to get your next order of crab legs. We never got to eat more then 1 order. We also ordered a rib dinner, it came out cold, they took it back and we never got another dinner. No manager on duty. $175 for 5 people. Definitely not worth it. Very disappointed
We had a good experience at turtle bay. The service was very professional. The food tasted very good and well seasoned. Unfortunately my food arrived cold (I had the meatloaf) so I can't give 5 stars. But I'll give 4 because of the service and flavor
I do NOT know who thought this menu item would be a good idea to serve for $9!!! When I ordered I was expecting a nice melted cheese dip but when it arrived I was greeted with cold hard sup par cheese and crackers that you would get at the dollar store. Not to mention that I had to wait 15 minutes before this terrible appetizer even appeared.Never ordering from here again.
My girlfriend and I stumbled upon Turtle Bay after a less than ideal day. Luckily, Tina was in charge of the bar and she completely turned our night around. She was friendly, open, and fun. She made us some fantastic margaritas, told us about some great places we should visit around the area, and was generally an amazing person to meet. Tina made Turtle Bay into a warm, memorable experience for us, and she is the main reason that we will return to Turtle Bay.
Was very disappointed in the sandwich I received. The bread was good the cheese was good . If it had been a grilled cheese. It would have passed .but it was a trukey and cheese .the turkey you could see though the One Slivery slice. May as well have not Even bothered with putting it on the sandwich. And the deviled eggs were the sorriest things I've every seen . Watery and lumpy yellow stuff that Oozed out of it's white center drooling over the edges of the eggs with some kind of garnish on the top they did not look edible although my friend with us said they were OK . but she was very hungry .
2 young girls were sitting at counter when we walked in. Both had a mouth full of what looked like mac and cheese, both staring at each other to decide who would be the one to actually speak to us. I asked for a menu, that was pulled out from underneath whatever they were eating like it was being used as a placemat. I asked how many slices came in a personal pizza. She said 6-8. We ordered 2 pizzas. Both came in a questionable bowl, covered in grease with only 4 slices. Pizza was paper thin and still somehow undercooked. They were so greasy all the toppings slipped off into the bowl so all you got was sauce and crust. Absolutely disgusting. $34 for 2 pizzas and 3 drinks. The girl told me they were short on change so I didn’t even get the full amount of my change back.