"welcome to Moe's" - no, no greeting when we walked in. In fact, no one directly at the front counter but a few employees huddled by the register... Waited a few minutes just for a male to come up, wash his hands, and finally take our order.No lids for medium cups at all in utensils area. Salsa bar looked a mess, extra run off on the counter and around the bowls.Something must not have been cooked completely, because within a few hours both my wife and I had unbelievable you know what. ?Lastly, with all the covid related issues still going around, please explain why you think your straw container is acceptable to put out for customers like this? So all customers have touched all these straws, that other customers put in their mouth. Clearly can see its Great Value, found at Walmart. Once again showing another utensil item not stocked at the store.If the health department came in and saw that........
I did not get the standard welcome to Moe's, however, they more than made up for it. The manager kindly fried a tortilla for me, since they discontinued the taco bowl some time ago. It made my night! The tack salad is not the same without the bowl and they should bring it back. I greatly appreciated their candor specially making me one!
Very frustrated experience when the food is being served with gloves? Not utensils or spoons or forks. Putting hands on top of your food because I have gloves. I observed the young lady cleaning the left overs wipe other areas with the same gloves she was grabbing my food. It was unsanitary I paid the food after she got offended by me telling it was unpleasant and trashed. The manager or older gentleman there was very sarcastic and disrespectful toward us. If you want food with bacteria go there otherwise find a healthy place to eat.
?Very clean, ? very good customer service, they so nice and very patient with u , they don't rush you like other place I will definite be going back ??
The food was excellent and had great service. My son was a little bit indecisive and the gentleman behind the counter took some time to help him choose. Would recommend!!!
I love Moe's, but not this location. Dirty, unfriendly, and not so great food. I'm not even sure where to start, but this place needs help! They no longer greet you and seem bothered when they have to work. The chips are soaked in way too much oil, taco shells were stale, and lettuce was brown. The floors and chairs are filthy. The kids meals are also not filling at all. 1 little taco shell folded in half for a kids quesadilla.. How is that going to be enough for an average kid? They were also out of cookies for the kids and didn't offer an alternative, but of course, they charged the same price.
I am thankful they were open because chipotle was doing online ordering only. However i was disappointed when i compared it to Chipotle. Chips were stale, guacamole had no taste, and the food tastes like cafeteria food from middle school. Employees were very nice. This is my 1st and last Moes experience.
This is the one time I came here and never again. i came here while chipotle was online only and it was a mistake, i’ve never met more stingy people. I came in to get a bowl and first it’s more expensive than chipotle so i expect at least the same amount of food, but i got brown rice and they gave me the bottom crust that was left in the pan and didn’t even half full the bowl. Then for the topping was the same thing, barely got anything then asked for more and didn’t get much. disappointed to put it simply.
Stopped by for a dinner with family. Menu is interesting and very similar to Chipotle in every aspect and the similarity just ends there.Disappointed at the quality of the food. Chips are so stale, couldn't eat after the first bite. Noticed the same, leaking out chips,among all the tables dining in when we were visiting.Salsa bar is a good idea and helpful, compared to Chipotle. But the salsa isn't good and far cry if I were to compare with Chipotle.The food was average at best. Lack of taste, how it was prepared, and tasted at the end. Not a good impression at all and most likely not going to visit any Moe's ever again.
Moes used to be a warm welcoming place for their frequenters. Love the food, hate this location.Ordered a delivery for our office and a lunch item was missing. Call the restaurant and I’m told I can have a refund or come and pickup the missing item and I’ll be “rewarded” with free queso.Both the restaurant, and the delivery service are supposed to verify all items are present. They failed.Once I get to there, the two supervisors see me standing with a receipt in hand near the register and both of them are trying desperately to look busy so they don’t have to say hey, I’m sorry for the issue.What once was a place that welcomed each guest in with a verbal greeting has turned into one where management hides behind their mediocre service.Addressing an issue and owning mistakes go way further than a free cup of queso.