I normally wouldn't leave a review for a fast food place because people are going to go there regardless. I'm not saying don't go this McDonald's just check you're food before you leave because some dimwit with less than half a brain cell put two cookies in my nugget box instead of 4 nuggets. They have immature children working here.
Next they will make you cook your own sandwich. No more cashiers. Kiosk order only and super slow. Skip this exit and Mc Donald’s. I walked out
I was in the drive thru 2/28/22 around 12:10pm I ordered my food large and when the woman with the blue shirt gave me the drink it was medium. She told me that they didn't have large lids and that's why she gave me a medium drink. As I was waiting for the rest of my food another employee dug out the large lids from under the soda machine. If you don't have something, don't charge for what we suppose to get.As you can see by the picture, large fries with the medium drink.The reason I'm leaving this review, is because it happens quite often with drinks or food.
Unfortunately, this McDonald's routinely falls short on timely service and food preparation. As an example, we ordered a meal for 4. The food took about 45 minutes to receive and they forgot one of the sandwiches. Not the first time it has happened and certainly not the last time (but I am sure I will not be visiting the restaurant if I can help it). Save your time and money and visit another restaurant that takes pride in getting your order right and on time. There are many here in PSL that would appreciate your business.
The worst McDonald's to go to. The drive-in takes forever. How can it take this long to get pre cooked food? Just go anywhere else... Literally anywhere. It took me 20 min to be able to order and there was only 2 cars a head of me. It took over 35 minutes to get my food. I devolped cancer from waiting..
Someone needs to get the older lady manager out of there asap. I've never heard a manager speak to her employees that way especially in front of customers. Leading by example maybe would work but after yelling at the staff and telling guests they were out of everything even toilet paper she had plenty of time to go outside and smoke 2 cigarettes back to back all while talking bad about the store and her employees. Definitely a lawsuit waiting to happen. If anyone from Corp or the staff sees this definitely report her because you do not deserve to be treated that way even in fast food. Our food was missing numerous items, sauces, napkins, fries ect.. but hey its McDonald's so I'm sure they don't care and know by now that everyone goes back since it is what it is.
Worst, most horrible experience ever. They treat and talk about their employees like they are inhumane. Waiting for my order and has to be a witness to them insulting and belittling an employee. Managers have NO management skills and very illiterate with their behaviors. I wouldn’t recommend anyone to work in this McDonald’s on Port St. Lucie west. Corporate need to evaluate its management team.
The most disorganized McDonald’s I’ve ever seen! They have plenty of help but need some LEADERSHIP!!! This is the closest McDonald’s to my house. Tried it again this morning. I literally couldn’t get my food. It stinks I can’t go there.
Drive up slow as s..t. If you cant hear them talk they get rude.Always out of ice cream 3 stars is generous
I always have a bad experience here! Very frustrating! Not once have I had a good customer service, fresh food nor fast service. I just ordered a happy meal for my 3 year old and the apple slices were expired and 2 of the 4 chicken nuggets were white on once side.