This is the WORST customer service I have experienced in a while! I ordered my #9 with no onions, then my husband ordered the same with no tomatoes. Got into the car, opened my sandwich…loaded with onions. Went back in with my receipt, told them what I asked for and he was telling me what my husband ordered, which had nothing to do with mine. He made a new sandwich, while shaking his head, handed me the new one, threw away my receipt. I asked for salt/pepper packets, he replied “nope, don’t have any” I asked any in the back, he replied as he walked away from me“none at all anywhere”.
Ordered a sandwich 45 minutes ago. I called, and the guy who answered the phone said nothing when I said how long it had been. I asked him if I could expect my sandwich at any point. He said it was on the way. I live right across the street. I asked if this was normal. He didn't say anything. I asked again, is this typical?He said no. I said so why am I still waiting? Silence. He finally said, "We don't have much drivers" and hung up. Never ordering from here again. They do not care about customers at all.I've now been waiting an hour. Still no sandwich.
Very disappointed! One slice of meat and a lot of bread. $50 for two subs! Never again.
There is one older lady there that is very rude and impatient. I will never come back to this location. There was a young gentleman at the counter that was trying to assist me and then she comes over and looks over his shoulder asking what do you want? Rude for no reason at all.
I spoke with James today who informed me that they wouldn't deliver to my house which is 2.6 miles from the store. No problem , I will order it to go. James had other ideas and decided that the conversation was done and hung up. I called back and was greeted with a sarcastic "Yeah?". You guessed it...it was my new friend James again delivering oh so great customer service. I asked why he hung up on me, to which he replied "the conversation was over, what did you want... To place an order to-go?" and then he hung up on me again. To respond to your question, James... At this point no, I will not trust you to make food for me. Not now, not ever. Please find other employment where you do not interact with the public.
Never delivered my meal. Tried to tell me it was delivered. After an hour wait they still tried to charge me. Terrible experience
First time I've ever eaten hey Jimmy Johns. And it will definitely be the last time. I guess somebody forgot to tell them if you put meat on a sub more than one slice thick you have repeat customers
Didn't put any seasoning on my sandwich ? then that evening the pain started boom? stomach virus.
This is the first time I ate at JJ and I was blown away. I am Senior Culinary Director for Florida and a Chef at 45 years old I have eaten many sub places...top 5 sub places ever. Service was great, very clean environment and super fresh and tasty food. The Italian sub was fantastic! Great job team Port Saint Lucie!
Okay. Nothing to right home ? about. Judge for yourself with the picture ?.. Didn't even have salt and pepper..