Ordered in store but order never called back. They asked me twice what I was waiting on and my reply was 1 cheese slice. After about 15 mins I was asked again and they had forgotten it. Instead of apologizing the cashier looked me dead in my face and said, "we're busy". Now mind you I'd been standing there the entire time even watching them hold personal convos. So I could see just how "busy" they were. When my pizza did come they just threw it up on the counter. No "sorry for your wait" no "here you go" Nothing. The 2 stars was for the actual pizza being decent.
Pepperoni pizza 2nd failed first time I order a Pepperoni pizza and they sent a sausage pizza. No more Goodfellas Pizza for me.
Ordered dinners from them this time...not Pizza. Ordered delivery. One item was missing, which was the primary reason for ordering from there. My husband ordered spaghetti with garlic and oil. He said it had no taste. My daughter ordered lasagna. It had no ricotta or mozzarella cheese...it was just lasagna noodles with meat on top. I ordered Veal Parm with Penne noodles...got spaghetti instead.
I wish I can talk to corporate or something. I ordered my pizza online and spent over $60. Everything was fine and the food was delivered in a timely matter and I generously tip the driver as well. I noticed that my garlic knots were not in the order so I quickly went outside to see if the driver was still there, sadly no. I called and spoke to a lady and she asked what I ordered and she said she will have the driver come back. Later on I get a call again and they said I never ordered garlic knots and I was like ok I could of sworn I did, and I look at the online receipt and I didn’t, but I saw that there was cheese fries on my receipt that were $4.95 but I didn’t order cheese fries, my mistake I must of put that instead of garlic knots, but I never even receive the cheese fries either. So the delivery guy brings me the garlic knots and demands I pay for them and I showed the driver the receipt that I paid for cheese fries and I probably put that in by mistake but I wanted garlic knots and I never received the cheese fries at all so I paid for something I didn’t get. Again the cheese fries were $4.95 and the garlic knots were $4.25. Driver said he has to call the store. The store said that I’m lying and that I received the cheese fries that the previous driver gave me a white bag with the cheese fries in it………. I RECEIVED A WHITE BAG WITH 2 LITER SODAS THAT I ORDERED ONE WAS PEPSI AND ONE DIET PEPSI!!!! I DID NOT RECEIVE MY CHEESE FRIES AND I DIDNT EVEN MEAN TO ORDER CHEESE FRIES. End the story short they thought I was lying and took back the garlics knots and left. Very terrible customer service. Why would I lie about receiving cheese fries? And they wanted me to pay twice when I didn’t even receive the cheese fries so that was a waste of $4.95 and wanted me to pay again $4.25 for the garlic knots. I just could not believe it. Best believe I will go and write an email to corporate about this or something. They lost my business for good. Could not just give me the garlic knots and wanted me to pay additional price when I never even got CHEESE FRIES WHEN I DIDNT EVEN ORDER IT IN THE FIRST PLACE. Again my mistake I guess I clicked in wrong online but I wanted to order garlic knots but the point is I did not receive cheese fries nor the garlic knots.
So, I went in and I ordered a Sicilian & a cheese pizza. Got 2 boxes of pizza, got home and opened the pies. One was the wrong pizza, while the Sicilian was ice cold and overcooked. I went back, about a 20 minute drive and when I went in a complained about them messing up my order, the worker and the manager both gave me attitude and didn’t apologize at any point. They simply took my Sicilian, heated it up and gave it back to me. After asking for the right pizza, they finally gave it to me after minutes of waiting there again. Horrible experience and horrible customer service.
Ordered a pizza pie from this location for the first time. If you like THICK over cooked burned, dried out doe, this is the place for you. Could they spare the tiny amount of toppings I ordered?
I enjoyed my meal and service was good.Thank you
Pretty good pizza and pricing. The staff is nice, as well.4 stars because sometimes the wait is a bit longer than I prefer. But that’s okay.
Stopped in for the lunch special which includes 2 slices and a drink for about $6.50. Was not impressed. The soda machine had 5 choices. Three of them weren't working. The pizza slices were fairly large, but, the sauce was very bland. The slices were undercooked so that they flopped over when I folded them. I call that impotent pizza. A good slice should stand straight when folded, and the crust should be crisp. Maybe it was an off day. I'll give them one more chance in the future
It was our first time at Goodfella's Pizza. The staff was friendly and professional. We had a half sausage, half pepperoni pizza. It was very good. We like our pizza crust thin and light on the sauce. (If you like a lot of sauce you might want to ask for extra. We’ll definitely go again.