Hopefully the owners can see this.First time Here. There were 3 people who were supposed to be working. Only one kid was while the other two were chatting with friends. Then a teenager has no shirt on walking around like it’s his own personal living room.The people working today were more interested in chatting with friends than working. Makes it uncomfortable for families and frustrating when you can’t order because they want to chat.
Against our better judgment we decided to try this shop out again. Sadly ? it was not a good visit. I got a waffle bowl and they put it into a styrofoam bowl when it was was done cooking it completely melted the bowl around it. I asked if I can have another bowl that wasn't Styrofoam and was told that was all they had. so I asked if it could be put into a paper plate they had a stack of. At this point I'm pretty upset because I had previously mentioned to the very young girl making the waffle bowl that something that hot should not be put into a Styrofoam container or any type of Styrofoam at all it was unhealthy and would melt. Her reply was they never melt and she put it into the Styrofoam bowl anyways which melted. At that point I was completely done and told her to just forget about after I talked to the manager on duty whom was also extremely young. So once again we will not be going back to this shop sadly ? ? ?. There is more to this visit but that was the most upsetting part.
Good lord, why the HELL were my mini marshmallows hard?!! Like not just stale, but like condensed rocks. Did the lady behind the counter, like, not care at all? Actually had to discard our toppings on the side of the road. They actually sounded like pebbles clonking against the pavement! Do yourselves a favor and go to Whit’s frozen custard. At least they can guarantee freshness.
The customer service and ice cream are always great. I like that they make the waffle cone why you wait. The go to for the family.
My son & i stopped in tonight & we loved the atmosphere. We got shakes, banana split & their homemade brownie. We can't rave enough. All was super delicious. We will definately be stopping in more often. Highly recommended ???
We saw this ice cream shop and decided to give it a try. Super cute!!! Music was Motown and old school and the staff was friendly and helpful. Joelle the Manager is sweet and we enjoyed meeting her. Definitely our “go to” place for ice cream!!
staff is always friendly! the place is all around happy even the customers! best ice cream in town
My ice cream was really good and so.was my families. What set the experience apart was the customer service. Everyone was friendly and helpful and it was busy too. It was my youngest daughter's bday and they made her feel special. My oldest daughter was being difficult and indecisive and the woman helping us asked a few questions and told her she would hook her up and hook her up she did. She made her a delicious concoction and didn't break my bank either. We will definitely be back.
Great Ice Flavors-Totally an incredible family cute spot to indulge during the wknd! The cookies are amazing
Never going back!!! This place is a joke ! Better off going to carvel , the ice cream Tastes old and freezer burnt! Do not go there !!!! Don’t waste your money !P.s I’m not friends with any of your ex employees, nice way to talk to customers smh you guys are just trashy owners