With my time in the Daytona Beach area coming to a close, I had a list of local Asian restaurants to try out. This time it was Rice Bistro in Port Orange. Sad to say I was disappointed by the lack of care and kindness and outright experienced a condescending, snarky attitude and demeanor of the manager/boss. They are of East Asian descent, as I am too. I thought we would get each other, but nope.. When I walked in I grabbed a menu and saw the price of the combination pho was $17, and commented to her that it seemed pretty high, and I remember pho prices costing $9, $10 or $11 before. She said that was five years ago (2017), which is fair.However she then proceeded to belabor the point by saying: "Do you know? A pound of chicken costs $3.89/lb. at the grocery store. You would know if you went grocery shopping." I do, and I do not grocery shop at places where the chicken is $3.89 per pound. A better response to my comment? She could have either said: "Yeah it's tough, inflation is real," "Sorry that the price is high," or just not said anything at all and acknowledged/nodded to my comment/observation. I asked her if there was a lunch special for pho, and she proceeded to say with an attitude that there are no lunch specials on the weekends. Wow ok.She then proceeded to ask if I wanted to order, and I told her I would order to-go and showed me to the back. Originally I wanted to dine-in, but her behavior and demeanor warranted a to-go order. Even though the pho was plentiful and tasty, I do not recommend encountering this employee/manager at Rice Bistro. Her actions do not define the other employees. I'm sure the others are more kind and friendly and have somewhat of an empathetic character. If I am a first-visiting customer and who wants to try out the food and pay for it -- you do not operate, talk, or behave in that manner to a paying customer, especially a first-time visitor. I understand the pandemic has thrown a lot of restaurants, food, cost of living and inflation in disarray, totally get that. But to project that onto a customer is excessive.I get that I should not have made that reactionary comment to start with, but it would've been courteous if they had their prices published on their online menu, so I had somewhat of an expectation of the price.I have seen some previous reviews from others who have commented on the prices and/or one particular person's behavior, so I am glad I am not alone in this.The person may have been jaded, tired, frustrated, I don't know, but I sincerely hope they do better. Wish them continued success. In no way does this review reflect on the quality of the food and/or the employees.
Tonight was our first time and it was absolutely amazing! Alice is so incredibly friendly, attentive, and professional! All of the food we had was so delicious! We can not wait to go back and try more dishes!
Probably the best and most tastiest take-out I've had in Florida! I had the bulgogi which surprisingly was served with some kimchi for an added kick. I thought it was pricey but no lie I got a serving size that was good enough for two people. Just 5 stars across the board, here! Meat was juicy, flavorful and as I said, plentiful. I'm so fat I ate it all ???♂️ but I'll definitely return for more and to try out the rest of the menu!
Fresh cuisine with delightful flavor. The host and waitress were incredibly friendly and professional. The service was wonderful and speedy. I would definitely recommend to my family and friends!
Very good food. Highly recommended this place service and food was excellent
Stopped here on a roadtrip going home and they had amazing service and delicious food!! I ordered the dumpling noodle soup with clear broth and it was so filling and tasty. Also got a Hong Kong milktea boba and it was really good too!!
Food was very bland and cold. The food was not freshly made.Hot n sour soup was all onions, more like an onion soup without tofu, as WELL! First and last time ordering food from there. I tipped the delivery person generously!
It was good, a little on the pricey side. We will be back. They are able to make most options gluten free, which is great! I took a photo after I started eating..lol
I love this place so much! The good is phenomenal, and the service is too!
Do you want AUTHENTIC Asian cuisine? This is the place! They have an extensive menu representing Chinese, Korean, Thai, etc. Satisfying! Big Satisfying Servings. Friendly Staff as well! We love this place!