The burgers are awful. We felt that they were dry and tasteless. Pickle fries were burned and didn't include the sauce. Got take out and that was awful. I ordered bacon and mushrooms and when we got home realized that there were neither even though they charged extra for the bacon. Went the next day to get a refund and let them know what happened. They couldn't have acted like they cared less. I was astounded at the treatment.
Great food, very nice crew. I have never had a bad experience here. That's rare now a days!Went there today 5/10/22.WOW have things changed. New cashier needs to be trained properly. I ordered a classic single then I said make it a double and put the extra patty on the side please. She needed help for that. From the grill the girl told her" put it in the notes." She did. Then a regular order of fries. I also ordered a single with cheese and onion rings.I was charged for 2 doubles and an extra patty. Another employee interviened and gave me a dirty look trying to shut me up. She knew just what I wanted. So now 2 crew members knew what I ordered. Since it was already cooking on the grill I said my fault leave it like it is. Some other woman came out from the back and just looked at me. If she is the owner or his wife or the manager she should be retrained as well. The first crew member that knew what I wanted them proceeded to tell the employees " what she should have said was".Well please explain to me why both sandwiches were doubles at least one should have been a single since that is WHAT I ORDERED. So very sorry that I don't know how to order at Way back Burgers but it will be no problems as I won't be back. If you feel the need to over charge customers and then say they don't know how to order them you don't want my business and you will get what you want or at least your employees.Sorry they feel that way but 5 guys is just 15 min away from me and well worth the drive. That is where I will be going from now on.I have been going there since you opened and always happy . I know how hard it is to find good people as I have been in this industry for 40 years.
Tasty burgers. Clean location.My wife and I got some food to go.I got the double cheese with bacon and fries.Price was on par with 5 Guys or a similar chain with higher quality burgers. I recommend you give them a try.
Burger has NO flavor at all. I'm a burger connoisseur and have tried just about every burger joint in Tampa Bay and wish better for this one. Only good thing is it's cooked fresh to order but doesn't taste like anything. The restaurant and staff are nice though.
Very juicy burger is like dinning back in the 60’s
This place was worth the drive from Tampa! I’ve heard of Wayback burgers, but I’ve never actually been to one. If I could remember all of the names of the crew that worked that shift I would shout them out by name! Brodie only stood out because his name was on the receipt lol…he not only worked the grill, but also handled the register. Very impressed with the composure and work ethics everyone possessed. Despite our extensive order…their customer service was superb! They obviously are short-staffed. However, just the small crew present during those hours were great. The bathroom was clean, the restaurant was clean, the staff was helpful and friendly, and the food was delicious. The best impossible burger I’ve ever had till this day and easily the best Mac & cheese bites as well. First time here and it was definitely a 10/10 experience. Thanks Plant City Wayback Burgers!
This place was worth the drive from Tampa! I’ve heard of Wayback burgers, but I’ve never actually been to one. If I could remember all of the names of the crew that worked that shift I would shout them out by name! Brodie only stood out because his name was on the receipt lol…he not only worked the grill, but also handled the register. Very impressed with the composure and work ethics everyone possessed. Despite our extensive order…their customer service was superb! They obviously are short-staffed. However, just the small crew present during those hours were great. The bathroom was clean, the restaurant was clean, the staff was helpful and friendly, and the food was delicious. The best impossible burger I’ve ever had till this day and easily the best Mac & cheese bites as well. First time here and it was definitely a 10/10 experience. Thanks Plant City Wayback Burgers!
All the food was delicious. But they were out of several things that we wanted. So we had to order something different. But everything we got was delicious! The employees were very helpful and kind. I would definitely go back and hopefully they have more food in stock next time.
Stopped in on the way back from Bush Gardens ,they have great burgers and cute little place with a nice atmosphere
The burger was good. I was disappointed with the fries. We ordered a full order of fries and it had the amount of fries of a regular size. They didn't taste too good either. We tried ordering bacon cheese fries but the toaster oven was broken.