Used to go to this location all the time but has gotten worse and worse over the years. Never get greeted when coming into the location and the manager always seems to have an attitude and doesn’t even smile at you. Food has gotten bad to the point that I will no longer be eating at this location. There is a night and day difference between this location and other locations. This store is always dirty, no one seems happy to help you and no matter how many times I try to put it past me and give them another chance I get let down.
The manager at this location should be let go. Period. She ALWAYS has a scowl on her face. She never speaks, never greets you, never smiles. I mean everyone has a bad day but I frequent here and have for years and this is insane. I hope the owner will come take a look at these reviews and visit their own restaurant and make some changes. It use to be fun to go to Moe's "welcome to Moe's" but this location is depressing. Food is standard Moe's food. Place is typically filthy. Smaller portions. Last time going here and such ashame but that lady is giving bad mojo and I don't need that on my lunch hour ;)
I won’t be back here, extremely rude to ask customers if they would give a tip, I’ve never been asked at any establishment if I will give a tip, a tip for what exactly? Doing your job? It was a bowl that literally took 2 minutes to make. This is the 2nd time it’s happened here… customers a lot more willing to tip with a bucket next to register and NOT asked, especially when 2 employees are at the register staring at you practically begging for a tip
So have walked out the last 3 time I went. Would walk in to the store make eye contact with the cashier (no greeting even though the store is empty if busy I could understand) go to the counter to order and wait .......and wait ...........and then just walk out cashier still silent as they watch me walk out. If your the owner you need to get new staff they are just stealing your money.
This place was previously our go-to place for quick meals when needed, however it has gone downhill after numerous visits. Portions have shrunk and it's just not what it used to be. Chicken not tasty like it was when they first opened.
Mesha helped me with my order and she is the best person working at the Moe's in Plant City because she was very personable with the customer and she always goes the extra mile to make sure that what she makes is on point. Although sadly the person that was on duty with her young Slender Man was completely rude to her and made me feel very uncomfortable but she took care of everything and was so kind and caring do you need to promotion or raise or both!
I’ve tried to give this location plenty of chances. Everyone has off days, sometimes something is forgotten, etc. But this location just doesn’t care. Delivery orders are ALWAYS wrong. If I buy my food in store the crew working obviously hates their job and they make you feel like you’re inconveniencing them. I like Moe’s but this location just ain’t it y’all.
Went there on a Saturday evening for dinner. Dining room already closed two hours ahead of actual closing and many of the potential ingredients were missing, presumably due to lack of desire by the staff to actually cook them. No cilantro rice, and what rice they had was quite obviously very old. Beef was over burnt. You get the idea—-it was poor.My younger son stood at the counter waiting to add what few ingredients they had, but the lady employee decided to leave his food there so that she could go have a discussion with another employee for five minutes. When she returned she just threw the food on the grill, only stopping when my wife interceded to listen to my son.Cashier tried to get a free meal on me by ringing up an additional $12 of charges. Only when I made him review it did he “find” his error.Terrible experience, not at all what I’m used to from a Moe’s. Save your money.
Food was decent but service was horrible. Service was very slow...so slow that my food was cold by the time they handed it to me. I don't have any desire to eat there again.
If they're supposed to close around 9:00, why was the front door locked at 8:20 ? I wouldn't make a complaint but, they close early Alot!