Newk's rarely disappoints. Even when they are busy the food is fresh and delicious. There are a lot of choices when you have family or friends at Sacred Heart or shopping. This is a stop that's always consistent on good food, excellent service, and friendly staff. And most customers are friendly too (let's keep it that way folks). Mediterranean pizza and The Newks favorite salad. Yum
Started out across the street at Olive Garden where we were kindly greeted and seated by the hostess. Then... NOTHING. Noone came to say hello, kiss my bumpkiss, nothing. So we left and came here. In half the time it took us to Not get served across the street, we were greeted, order taken, paid the bill, seated and served here at Newks. Neither restaurant is busy. Thank you to the staff at Newks. PS Newks food was Awesome!
No one smiled. Not the cashier. Not the workers. They didn't act like they cared whether we walked in the door or not. Very disappointed. It has been a few years since I've been back home yo Pensacola and brought my grandsons here. I use to love this place and come here weekly because it was happy and friendly. Now, it's like nothing I ever visited.Covid has nothing to do with kindness. They are no longer kind.
We had the chicken pesto sandwich, chicken salad sandwich, and loaded potato soup. The food was made fresh while we waited. The restaurant was clean, and the staff was pleasant. Everything was delicious, as always.
This chain continues its downward spiral.Ordered a turkey and Swiss. No lettuce and tomato.The receipt said turkey breast…. no lettuce and no tomatoes.Received a Turkey Avocado with lettuce and tomatoes.I take the blame for not checking my on line order when I picked it up .But, I should not have to.It will be hard to get returning customers with service like this.
First time eating at Newk's and it was awesome. Good size portions and loved the open kitchen. Will definitely go back.
This place has gone downhill in the last year, mostly likely due to a management change. They've replaced the enthusiastic college kids with older women who call everyone "honey" and "sweetie." On our last visit there were three dirty tables adjacent to us, and no one attempted to clean them. There was ice and water on the floor near the beverage station, and when I pointed that out to an employee, she put out a "wet floor" sign and disappeared. When we left 20 minutes later, the floor was still wet. A slip-and-fall lawsuit waiting to happen. Last week we were in the mood for Newk's and drove 45 minutes to the one in Spanish Fort, AL. No problems there.
i usually love this place i come here all the time. today i ordered a grilled cheese, and they completely left out the part where they were out of white bread. was handed this and was not offered a refund.
As me and my significant other typically eat here from time to time, the service and food orders have always been spot on. Great place to eat and clean place as well until today. The servers got our order wrong, didn't seem to pay too much attention to the details of our order and didn't seem to care via lack of customer service. And as we were going to get our drinks, we noticed 4 different tables that were still noticiably dirty with plates, used napkins etc. Even on their slow days it doesn't look like this.... As we sat at our table we noticed spots on our table that were sticky and didn't looked to be wiped down. Usually this location is keen to cleanliness.
Just got my doordash order and everything was wrong. Paid full price for a Mac n cheese and the container was only half full, sandwich had tomato on it, no drink, no cake slice, and the soup is super watery. Unbelievable.