I love jimmy johns , I’ve been ordering from them for years ! But unfortunately I’ve been unsatisfied with this location for the past 3 days , From missing items , incorrect made items , & pricing issues . The food is great but the staff & management needs to just step it up a little . Being an manager at a fast food restaurant I know for a fact that it’s supposed to be all about wonderful quality & great customer service , that keeps customers returning! I love this location I just hope you guys step it up a bit , Overall food is great & you most definitely get your money worth ! ?
I enjoy a lettuce wrap when I eat there. You can go thru the drive thru or dine inside or dine outside.The service is always courteous and friendly. I highly recommend Jimmy John's.
Didn't go to Jimmy John's had ice cream next door amazing but $$$. Jimmy John's is great.
The drive thru was super fast and convenient. The guy taking my order was very friendly.
Absolutely TERRIBLE customer service coupled with AWFUL food that they couldn’t even be bothered to prepare correctly. Don’t waste your money or time on this location.They messed up everything in our order and we just had to throw it out. I reached out to have the issue corrected and had to deal with people that had the customer service of a doorknob. The first manager I spoke with was completely uninterested in helping, the GM on site simply passed the issue to the “regional manager.” Given the issues we had we explicitly said we neither wanted a credit nor a re-delievery, we don’t trust the food anymore nor their ability to correctly produce it.The regional manager kept arguing us over just wanting to issue a credit and despite the fact I said we could submit photo evidence of what’s wrong from the weird blue stuff in the turkey meat to the hair in my drink she did not care. She had a horrible attitude and was more concerned about telling me how to address the issue rather than solving the issue to begin with.Mind you not only did these conversations take place in a corporate office but IN FRONT of my boss and coworkers who ordered the food, if your “regional manager” can’t handle that basic level of customer service deciding to respond to it with, “I’m not going to put anymore energy into this, I will send the refund just as long as you agree to never call this restaurant back again.” It’s no wonder the quality of food and service was so terrible.
Friendliest place in the neighborhood. Pretty good food too!
Sidney and Ian were amazing! Had such a great experience here. Got our food in a timely manner and had great service!
Your app, and online order for the promoting is broken. I was cheated out on my order. This happen twice. I won't be back.
Sandwich small for price. Not enough ingredients on it. Dry. Not enough mayo. Not worth the money. Could've and should've made a better Sandwich at home.
Love this place sandwiches are always good and the bread is the best.