House of Chong

3820 W Navy Blvd, Pensacola - 32507
150 reviews
Chinese
(850) 455-9407

Every dish on our family style meal was a meat rolled in the same type of fry meal then deep fried. Following this they coat said meat in a different colored glaze, depending on what they called the dish. The 'nuggets' were too big to really eat in one bite, they were tough and painful in your mouth due to jagged edges of the batter. The "cashew chicken" was an abomination to all cashew Chinese chicken ever prepared.The crab Rangoon was good but over priced and small.When I told the owner the food was a disappointment she laughed in my face and argued w me. Actually mocked me to a table next us, attempting to bring them into our chat.Do yourself a favor and go somewhere else. It was 87$ for 3 ppl to eat.

Locally owned and family ran restaurant that has amazing food and service. They treat you like family. My favorites are their shrimp, rice noodles, green beans, hot pepper chicken, cashew chicken, and hot and sour soup!

I love their Cashew Chicken. However, their service is terrible! I called at 6:40 pm to place a to-go order for Cashew Chicken and Combination Cantonese Chow Mein. I was told no I could not order the Chow mien because it takes an hour to make, they are very busy, so no! Then she added, if you want that next tine you call early. I think its reasonable for me to expect them to serve all of the items listed on the dinner menu. There are no restrictions such as time of day it has to be ordered! I would have been more than happy to wait an hour but was not given that option. Telling a customer they cant have something because the restaurant is busy is ridiculous. If the cook(s) don't want to make it then the owner needs to take it off of the menu!

I had never eaten here but my husband grew up eating House of Chong. All I can say is WOW!! The food was delicious - every dish had it's own flavor. Most places I've eaten all taste the same. House of Chong is fresh, flavorful, and is now my favorite Chinese restaurant in Pensacola hands down.

This was our first time visit. Ordered the cashew chicken and fried rice. Did not care for the taste of either of the foods. Returned the food telling the server we did not care for the food and ordered sweet and sour chicken with white rice. At the end we were charged for the original order and the the replacement. Never have we been charged for something we did not like especially when we ate only a small portion of the food. When we went to pay the bill and complained about the double charge the owner would have nothing to do with it. He stated you read the menu and understood what was in the dish and that was that. The customers taste was of no concern, only the money. So that is all they will get. No good will, no good word of mouth, and certain no return visit with friends to try different dishes. An absolute horrible experience.

I have never had cashew chicken with such thick breading and it was served in a bowl swimming in juice like a soup. I did not like it at all. Our waitress was so nice and the prices were good just did not care for the food.

Not the same Cashew Chicken from the 70's and 80's. They have cut cost adjusting the recipe for budget that its not the same recipe any more. Its edible but not the gourmet flavor and texture it used to be. I went in the other day. The waitress was rude and stingy on the napkins. I ordered hot tea and got hot water. Another piece of Pensacola History lost. At one time this restaurant was booming with Navy brass customers but now just roaches.

Sat down and chose buffet. They have a very sparse buffet and just a small amount of food is cooked considering the lunch crowd. Who knows how long anything has been in the buffet bin, since they just throw it on top of the old stuff. The price was high considering what was not available. I wouldn't recommend to anyone. Also, once seated we have to search for someone to assist with our needs...refills, napkins etc. Not friendly either.

Almost all the trays were empty. So I walked out and found the Best Chinese Buffet I have ever had at KING BUFFET! So good and a huge amount of selections. No empty trays. WOW!!!

Best fried wontons and egg rolls in the South. Any time we are passing by on a trip we reroute by here if it’s near time to eat.