Original Buffalo wings were excellent. Service was a bit slow despite being relatively empty, but the staff was friendly. Ill be back.
Waited 30 minutes to order, food was disgusting, a server named Karina completely forgot about me, waited forever for the check, finally after waiting forever for a lemonade to go because it was so good, I was given a water with old lemon in it, Guess Karina was mad I asked for a lemonade to go because she was busy, horrible server, I hope everybody sees this, please go to another restaurant. Why would you do that to good people. My first and last time ever going. My reviews get a lot of views. So I know it would reach and help alot of people to warn them. Also the Mac n cheese was horrible.
I like this restaurant and i think the food is good and you get what you'll expect from a buffalo wild wings. However I can't fathom how they allow themselves to be so short staffed. My waiter had to play host, bar tender, and server and had no support. This of course resulted in her forgetting things and not being able to give the best service because they were stretched so thin. I can't recommend a restaurant that probably doesn't pay their employees enough to stay fully staffed and doesn't pay their current staff enough to run the whole restaurant on their own.
Love the franchise but what is wrong with the salary here that they are so understaffed? Manager needs to make sure he retains personnel by providing them with what they need. Corporate help this manager out. Would hate to see this place si king and is getting there. Friday night and the bartender is everywhere trying hard to help so many customers. He is a true gem and should be compensated likewise. Hope he is. Kitchen is also understaffed but hey the food was great so that’s the heart of the operation. Cuados for them too.
I use to come here before!!! and service was awesome but now it just sucks from customer service to food quality. Out of stock from every ingredient of their specialty drinks !!!! Beat up boneless chicken over alll it sucks booty!!!!
This was the worst takeout experience I've ever had! This restaurant has little concerns for food preparation time or customer satisfaction. I was really unhappy when I receive stale, rewarm french fries and dry, rewarmed wings. The Garlic-Parmesan Wings were awful, and they were soaked in an unpleasant sauce. Strangely, the restaurant was nearly empty with patrons when I arrived at 3 p.m. I don't understand why my order took so long; it was over 30 minutes. I don't understand why the supposedly fresh french fries I had to re-order took another 15 minutes to prepare. As a result, I left feeling unhappy and reluctant to visit again!
Waitress was excellent. Helped me navigate the app that you need to order food. They didn't have any more bacon but their burger was really good. The nachos was good also.
Placed an online order to pickup at Pembroke Pines location, paid using my credit card. Got to location and was advised that the online payment didn't go through and I needed to pay again. I was assured that the charge wouldn't show twice and of course I was charged a total of $95 dollars for 40 wings. Sorry, but the wings aren't that good to pay almost $100. They did make good and credit my account back, but I will not be ordering online anymore because I don't trust their system.
Love me some b dubs! This place is great, service is always friendly and top notch, and the food and beer selection is always great. Weekly specials always shake things up too. Visited here twice while passing through town.
The server was amazing. On point and best service. I didn't get his name, but he was sweet. There was a drink (strawberry margarita with sugar rim) that wasn't on the menu but he made it happen. He never missed a beat. We went on a Friday at night so we all know it was full. The place was packed, in the covid sense, not alot of tables were open because they had to keep a minimum of people in the building for health issues with the pandemic. It was also obvious they were understaffed but the waiting once seated was never long. The only wait you should expect to be a little irritated with would be the wait to be actually seated.