great food, pretty good service. love the sauce.
Placed an online order for a family pack. It was ready in the quoted 9 minute pick time. Once I got the order home, I removed it from the bag. It was then that I realized that none of the selected dipping sauces were in the bag. The chicken was overcooked, and a third of the pieces were small. Not what I've come to expect from this location.
We like Zaxbys, but unfortunately their food and service have been steadily declining. Maybe it's because they are too busy chasing their small kids all through the front and prep area instead of focusing on customers. Our food was all wrong, and ther service was not there. Just for example, I had the six finger plate, go big with extra fries. Well I had a total of 8 fries. 8 individual crinkle cut fries. They were cold and rubbery, like they were threw in as an afterthought. The chicken was cold and hard, i had to rip it apart. I would have complained, but I had already been to the counter once to get the coleslaw that they forgot. I did however, have to go back up there to get them to refill my drink because they drink machine was completely empty. There was not even that many people in the place. Not to mention every table was dirty. We had to wipe ours down with napkins. Oh, and we had cheese bites. It was quite literally a fourth of how they are supposed to come. I don't know what happened with this location, but unfortunately they have lost our business because it has been a steady decline here in every aspect. Food quality, amount, service and cleanliness are non existent here. As I said, maybe if they focused more on their jobs and not their kids, it would eventually get better. The kid I saw was running, screaming and throwing things to where it was a major distraction. I don't even know which employee the kid belonged to, as they all seemed to be getting on to him at one point or another.
The grilled Cobb salad was amazing today!
food was good. nice cashier.
Best chicken I have yet to find in my lifetime. Their Zax sauce is one of a kind and seriously mixes so well with their chicken. I wish they sold the sauce in the stores. But even more I wish they had a location near me in my state.
Very friendly staff, someone was always sweeping and keeping it clean, best chicken sandwich I’ve had in a while. Overall great experience!! Will be back
Food was good. Paid for 4 extra sauces though and only got two. Had screaming babies in the car so didn’t check for sauces like I should have all though if you pay for them they should be in there but won’t always be with this location! Be sure to check your food & also know you will wait a while before getting your food
1st time there, food wasn't bad, drive through got my order right. No complaints
My favorite salads! So fresh and yummy! Filling and not so heavy on the pockets. Chicken is so good with zax sauce. Staff is usually OK but I never go inside so I can't say how clean it is.