Waited 15 minutes for 3 smoothies, order placed at drive thru. Placed order, paid, was asked to pull forward watched 2 cars after us at least get their orders and go. Got out walked to bronx pizza to ouck my order there up and still nothing. Finally walked inside and they had 1 of our smoothies made. Their reason..., they were making online orders. Yet the shift leader was mopping the empty lobby instead of helpling the others make orders. Same shift leader was working as last time i had a problem.
Ordered online waited 15 minutes lady told me to pull up as they are not ready meanwhile three cars past me that ordered out the window and got their order. Spoke to the manager manager said my order was waiting inside I told her I didn’t want it to refund me back since it’s been sitting she told me it takes 15 days to get it returned back didn’t wanna give me a receipt or anything when I told her if services horrific she just told me goodbye goodbye goodbye multiple times in my face
Sandra, Seth, Fabien were super helpful and knowledgeable
Employees are always very friendly and nice, Christine was very helpful and kind.
We come to the Palm Coast location at least 4 times a week if not more. This location is really nice, convenient, never out of anything, pretty fast, clean and most of the employees are really friendly. Miss Toni especially!!! She’s super friendly, always all smiles, & not only gets our sometimes complicated orders right, but even has them memorized once she realizes it’s us in the drive thru. That girl needs a raise PRONTO!!!!
I can honestly see why this is called Smoothie KING. Very delicious made with 100% fresh fruit..no added sugar. It cost a tad bit more than the other guy but it's a better quality in my opinion with more of what's supposed to be in it a fruit smoothie. I have been won over by Smoothie KING!
This is the worst smoothie king I have ever been to. Mainly due to the employees poor customer service skills. I just visited this location and was informed they were out of blueberries. It really threw me off because half of their smoothies have blueberries in them. I asked the lady to just give me a minute. Every thirty seconds she keep asking me if I was ready yet. She seemed annoyed with me for saying just a minute and was very rude. She was also trying to get me to substitute blueberries for some kind of juice that I told her I did not want; but this did not stop her from suggesting it repeatedly. I just wanted a minute to read the menu. Definitely lost a customer today.
I have come to this location a few times. In particular, I came there on November 3, 2021, sometime after 5:15ish. I was surprised to see only one worker there, it was hard to hear her. I believe it was due to her mask. I ordered my smoothies and pulled up, no more than maybe 3 minutes later, another called pulled up in the drive through. The young lady had to pause what she was doing to answer the drive thru. I was not happy with the amount of time I had to wait, it was decent for the young lady alone doing it, but why was there no one else with her? It was hard to tell through her mask, but if I am not mistaken, she was a minor by herself in the store. I DO NOT RECOMMEND ALLOWING YOUR TEENAGER WORK AT THIS LOCATION. As I was about to pull off, another SMOOTHIE KING worker was trying to cross the walk way with her FIREHOUSE SUBS in her hands. She is a shift leader I know for certain, I’ve been here before and have witnessed her taking orders ONLY and not helping her coworkers and she says to me “sorry sir, it’s just gonna be a little minute…we have a few smoothies ahead of you” If she would help, instead of stand behind the register, smoothies would be made faster! It’s one thing to be short staffed, but that was just a lazy worker leaving her other worker on duty to do all the work. I am not pleased with my poor experiences at Smoothie king of palm coast, and NEVER plan to return.
This place is very good I suggest ordering the island impact in my experience it is very good and in my opinion the best
Terrible service… drive thru was empty we waited for 2 minutes i asked if she was ready they responded she will be ready in 10 minutes… really people what are drive thru for… the place was empty and have to wait that long… maybe they need to hire efficient people to work in a timely matter.